Job Description
Any Bachelor’s Degree is a must.
- Minimum 6 months of experience.
- Help customer service and retention function, handle customer queries, complaints, suggestions and requests on multiple support channels e- mail, phone, web chat etc.
- Collect and collate customer feedback for inputting into further development of product and technology.
- Optimize the customer service function to provide best service at low cost (minimize the cost per service). Should have a sense of urgency self-motivation and detail minded.
- Excellent Verbal and Written communication. ability to manage/ reduce customer complaints.
- Ability to create and analyze reports. Ability to remain flexible and willing to change strategies Ability to be self-motivated and create an exciting workplace.
Job Type: Full-time
Salary: ₹+,716.+5 - ₹35,000.10 per month
Schedule:
• Day shift
Work Location: One location
Speak with the employer
++1 ++305714+2
- Minimum 6 months of experience.
- Help customer service and retention function, handle customer queries, complaints, suggestions and requests on multiple support channels e- mail, phone, web chat etc.
- Collect and collate customer feedback for inputting into further development of product and technology.
- Optimize the customer service function to provide best service at low cost (minimize the cost per service). Should have a sense of urgency self-motivation and detail minded.
- Excellent Verbal and Written communication. ability to manage/ reduce customer complaints.
- Ability to create and analyze reports. Ability to remain flexible and willing to change strategies Ability to be self-motivated and create an exciting workplace.
Job Type: Full-time
Salary: ₹+,716.+5 - ₹35,000.10 per month
Schedule:
• Day shift
Work Location: One location
Speak with the employer
++1 ++305714+2
💡 Quick Summary
Seeking a career-building opportunity? The Customer Service Executive |Malad position is now open for candidates interested in the Customer Care Executive sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care Executive is a plus.