Any Bachelor’s Degree is a must.

- Minimum 6 months of experience.

- Help customer service and retention function, handle customer queries, complaints, suggestions and requests on multiple support channels e- mail, phone, web chat etc.

- Collect and collate customer feedback for inputting into further development of product and technology.

- Optimize the customer service function to provide best service at low cost (minimize the cost per service). Should have a sense of urgency self-motivation and detail minded.

- Excellent Verbal and Written communication. ability to manage/ reduce customer complaints.

- Ability to create and analyze reports. Ability to remain flexible and willing to change strategies Ability to be self-motivated and create an exciting workplace.

Job Type: Full-time

Salary: ₹9,716.95 - ₹35,000.10 per month

Schedule:
• Day shift

Work Location: One location

Speak with the employer
+91 9930571492