Job Description
The Role
Responsibilities :
• Updating the Member database on a daily basis thru Phone / Email or website of the member organizations.
• Maintaining accurate records in the Member Database
• Membership Follow up with past members.
• Follow up ( Payment / Registration )
• Increasing member data. thru renewed membership
Ideal Profile
Skills Required:
• You have at least 1 year experience within a Customer Service, Customer Success or Inside Sales role, ideally within the the Not for profit Sector or BPO / KPO
• You possess solid expertise in Direct Sales.
• Experience within National Sales would be a strong advantage.
• Experience covering High Net Worth Individuals (HNWI) is strong plus.
• You have a proven track record of meeting/exceeding your targets.
• You possess excellent interpersonal as well as written and verbal communication skills in English Language
• You pay strong attention to detail and deliver work that is of a high standard
• You are a self-starter and demonstrate a high level of resilience
• You are a strong networker & relationship builder
What's on Offer?
• Opportunity within a company with a solid track record of performance
• Attractive Salary & Benefits
💡 Quick Summary
Seeking a career-building opportunity? The Customer Service Executive position is now open for candidates interested in the Customer Care Executive sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care Executive is a plus.
