Job Description
Role: Asst. Mgr/Mgr -(NonTechnical)
Timings: Flexible
Industry: BPO / ITES
Functional Area: ITES / BPO / Operations / Customer Service / Telecalling
Key Skills: Listening Voice & Accent BPO Voice Process voice account
We are seeking a highly motivated and experienced Customer Service Executive to join our team in Mumbai.
Location - Mumbai
salary - 30k - 45k
Responsibilities:
Serve as the primary point of contact for customers, addressing their inquiries, concerns, and requests via various channels such as phone, email, and chat.
Provide exceptional customer service by actively listening to customers, understanding their needs, and resolving their issues effectively and efficiently.
Handle a high volume of incoming customer inquiries while maintaining a positive and professional attitude.
Qualifications:
A graduate degree in any discipline is required.
A minimum of 2 years of experience in an international BPO environment, preferably in a customer service role.
Excellent communication skills, both verbal and written, with a strong command of the English language.
Proven ability to deliver exceptional customer service and handle customer inquiries and complaints effectively.
Hiring Insights
Job activity
Posted today
MyGlit
Timings: Flexible
Industry: BPO / ITES
Functional Area: ITES / BPO / Operations / Customer Service / Telecalling
Key Skills: Listening Voice & Accent BPO Voice Process voice account
We are seeking a highly motivated and experienced Customer Service Executive to join our team in Mumbai.
Location - Mumbai
salary - 30k - 45k
Responsibilities:
Serve as the primary point of contact for customers, addressing their inquiries, concerns, and requests via various channels such as phone, email, and chat.
Provide exceptional customer service by actively listening to customers, understanding their needs, and resolving their issues effectively and efficiently.
Handle a high volume of incoming customer inquiries while maintaining a positive and professional attitude.
Qualifications:
A graduate degree in any discipline is required.
A minimum of 2 years of experience in an international BPO environment, preferably in a customer service role.
Excellent communication skills, both verbal and written, with a strong command of the English language.
Proven ability to deliver exceptional customer service and handle customer inquiries and complaints effectively.
Hiring Insights
Job activity
Posted today
MyGlit
💡 Quick Summary
Seeking a career-building opportunity? The CUSTOMER SERVICE EXECUTIVE position is now open for candidates interested in the MIS Executive sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in MIS Executive is a plus.