Job Description
Wipro is Hiring for Customer Service Executive for Powai Location
Interested candidates can share resume harshpreet.kaur4@wipro.com
Important notes: -
-5 days working & 2 rotational week offs.
-Salary - 13k In-hand + Incentives
- Should be flexible in 247 shifts.
- Should be within Transport Boundary.
-One Side Cab.
-Graduate/ Under-Graduate Freshers all can apply.
-Excellent communication skills
-Work from office.
- Job location: Kensington - Powai, Mumbai.
Roles and Responsibilities:
· Inbound / Outbound interaction with clients.
· Skilling on all voice and back-office queues as per requirement.
· Good typing speed.
· Good computer navigational skills and familiar with MS office.
· Should have good customer service skills
· Understand customer queries / request and act accordingly.
· Maintain a healthy and clean work environment.
· Update knowledge of process on regular basis.
Desired Candidate Profile:
· Good written and very good verbal communication skills. Fluent, neutral accent English language skills. Able to understand, assess and articulate a response both written and verbal.
· Be able to comprehend the words of the customer on an email and articulate the response in a free-flowing writing form.
· English Language proficiency overall needs to be excellent.
· Good telephone skills, able to listen patiently & remain focused throughout the conversation
· Good team working skills with the ability to contribute to effective team performance
· Basic influencing & persuasion skills.
· Good self-organizational skills.
· Freshers eligible
CANDIDATE SPECIFICATION:
· Must have
· Graduate / Undergraduate.
· Should not be from a technical background
· Should not be a full-time student and also should have cleared his last appeared exam.
· Should not be pursuing a full-time career exam (pilots / cabin crew. etc).
· Good to have:
· Previous experience in Logistics / courier / cargo would be preferred
· Experience of 1-2 years desirable.
· Experience in call center will be an advantage.
· Work on track & trace (for logistic business)
· Hospitality industry candidates from e.g., hotels industry or any other service industry.
· Knowledge of Western culture would be an added advantage. (USA/UK culture)
· Don’ts
· Poor grammar
· Poor Windows skills
· Issues with comprehending & communicating effectively with the customer.
· NOT ELIGIBLE: - MBA/PG/BE/BTech /MCA/BSc IT, Certified professional lawyer, CAs,
Transport Boundary: -
Western - Churchgate - Mira Road
Central - CST - Thane
Harbour - CST Belapur
Job location: - -Powai
Please note: Interested candidates can share resume with Harshpreet Kaur.
Email id: harshpreet.kaur4@wipro.com
Interested candidates can share resume harshpreet.kaur4@wipro.com
Important notes: -
-5 days working & 2 rotational week offs.
-Salary - 13k In-hand + Incentives
- Should be flexible in 247 shifts.
- Should be within Transport Boundary.
-One Side Cab.
-Graduate/ Under-Graduate Freshers all can apply.
-Excellent communication skills
-Work from office.
- Job location: Kensington - Powai, Mumbai.
Roles and Responsibilities:
· Inbound / Outbound interaction with clients.
· Skilling on all voice and back-office queues as per requirement.
· Good typing speed.
· Good computer navigational skills and familiar with MS office.
· Should have good customer service skills
· Understand customer queries / request and act accordingly.
· Maintain a healthy and clean work environment.
· Update knowledge of process on regular basis.
Desired Candidate Profile:
· Good written and very good verbal communication skills. Fluent, neutral accent English language skills. Able to understand, assess and articulate a response both written and verbal.
· Be able to comprehend the words of the customer on an email and articulate the response in a free-flowing writing form.
· English Language proficiency overall needs to be excellent.
· Good telephone skills, able to listen patiently & remain focused throughout the conversation
· Good team working skills with the ability to contribute to effective team performance
· Basic influencing & persuasion skills.
· Good self-organizational skills.
· Freshers eligible
CANDIDATE SPECIFICATION:
· Must have
· Graduate / Undergraduate.
· Should not be from a technical background
· Should not be a full-time student and also should have cleared his last appeared exam.
· Should not be pursuing a full-time career exam (pilots / cabin crew. etc).
· Good to have:
· Previous experience in Logistics / courier / cargo would be preferred
· Experience of 1-2 years desirable.
· Experience in call center will be an advantage.
· Work on track & trace (for logistic business)
· Hospitality industry candidates from e.g., hotels industry or any other service industry.
· Knowledge of Western culture would be an added advantage. (USA/UK culture)
· Don’ts
· Poor grammar
· Poor Windows skills
· Issues with comprehending & communicating effectively with the customer.
· NOT ELIGIBLE: - MBA/PG/BE/BTech /MCA/BSc IT, Certified professional lawyer, CAs,
Transport Boundary: -
Western - Churchgate - Mira Road
Central - CST - Thane
Harbour - CST Belapur
Job location: - -Powai
Please note: Interested candidates can share resume with Harshpreet Kaur.
Email id: harshpreet.kaur4@wipro.com
💡 Quick Summary
Seeking a career-building opportunity? The Customer Service Executive position is now open for candidates interested in the MIS Executive sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in MIS Executive is a plus.
