Job Description
Manage large amounts of incoming phone calls
Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers
Gender : for female day shift only
For males ( any shift)
( 8-+ hours shift)
Age limit : upto 35 years
Language : english + marathi
Experience
0 - 2 Years
Salary
2 Lac 25 Thousand To 2 Lac 50 Thousand P.A.
Industry
ITES / BPO / KPO / LPO / Customer Service
Qualification
Diploma, Advanced/Higher Diploma, Professional Degree, Other Bachelor Degree, B.A, B.B.A, B.Com
Key Skills
Microsoft Office Communication Skills Marketing Customer Care Customer Support BPO Customer Service Client Relationship Customer Relationship
About Company
Contact Person
Impact HR n KM Solutions
Address
Ravi Chamber Basement, Below Laminate Gallery , Near Canada Corner Signal
Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers
Gender : for female day shift only
For males ( any shift)
( 8-+ hours shift)
Age limit : upto 35 years
Language : english + marathi
Experience
0 - 2 Years
Salary
2 Lac 25 Thousand To 2 Lac 50 Thousand P.A.
Industry
ITES / BPO / KPO / LPO / Customer Service
Qualification
Diploma, Advanced/Higher Diploma, Professional Degree, Other Bachelor Degree, B.A, B.B.A, B.Com
Key Skills
Microsoft Office Communication Skills Marketing Customer Care Customer Support BPO Customer Service Client Relationship Customer Relationship
About Company
Contact Person
Impact HR n KM Solutions
Address
Ravi Chamber Basement, Below Laminate Gallery , Near Canada Corner Signal
💡 Quick Summary
Seeking a career-building opportunity? The Customer Service Executive position is now open for candidates interested in the Customer Care Executive sector. This role in Nashik offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care Executive is a plus.
