Dear candidate ,
We are looking for a Customer Service Executive in Subhash Nagar , Delhi .Interested candidates can drop their resume on
[email protected] or can call us on +91-XXXXXXXXXX .
Profile - CSE
Experience - 1+ year
Salary - Upto 20k in hand plus incentives
Job Description -
• Escalate complaints to the appropriate internal teams and if the issue goes outside their immediate area of responsibility
• Establish long-lasting, trusting connections by communicating professionally and empathetically with the clients
• Use the appropriate methods and tools to provide information that is accurate, comprehensive, and thorough
• Meet call handling quotas and individual and team sales targets
• Gather and analyse client data to identify possible products or services to recommend to management
• Provide appropriate solutions and substitutes within the timeframes specified, and follow up to ensure resolution
• Maintain client interaction logs, handle customer accounts, and file...
