Job Description
Timings: Shifting Schedule
Industry: BPO / ITES
Functional Area: ITES / BPO / Operations / Customer Service / Telecalling
Key Skills: Customer Service Mandarin International BPO International voice Process
Job Code: 265511
Role: Team Member – Voice requirement - Mandarin Language
Band: BPO 3 (upto 8 LPA)
Location: Mumbai / Kolkata
CANDIDATE SHOULD HAVE EXPERIENCE AS A CUSTOMER SERVICE REPRESENTTIVE (ENG + MAND) FOR ATLEAST 2 YEARS
Please find below the JD:
Proficient in Mandarin Writing, Comprehension and Speaking skills as well and equivalent ability & capability in the English language as well; as this resource will be catering to the following channels of customer service:
1. Inbound Voice Queue
2. Email Queries received from the customer
3. Respond to the customer queries received in Mandarin (subject to the request from the customer to respond in Mandarin)
💡 Quick Summary
Seeking a career-building opportunity? The CUSTOMER SERVICE EXECUTIVE|ENGLISH|MANDARIN position is now open for candidates interested in the MIS Executive sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in MIS Executive is a plus.
