Job Description
Role/ Job Title: Customer Service Executive-Retail Asset CCU
Function/ Department: Customer Experience
Job Purpose
Drive all the initiatives in the Customer contact centre
Roles & Responsibilities
• Productivity
• Maintaining Service Quality
• Average Handling Time
• First Contact Resolution
• Maintaining TAT for all customer requests
• Channel Migration to alternate channels
Education Qualification
Graduation: Any Graduation
Experience: 2 to 5 years of relevant experience
Function/ Department: Customer Experience
Job Purpose
Drive all the initiatives in the Customer contact centre
Roles & Responsibilities
• Productivity
• Maintaining Service Quality
• Average Handling Time
• First Contact Resolution
• Maintaining TAT for all customer requests
• Channel Migration to alternate channels
Education Qualification
Graduation: Any Graduation
Experience: 2 to 5 years of relevant experience
💡 Quick Summary
Seeking a career-building opportunity? The Customer Service Executive|Retail Asset CCU position is now open for candidates interested in the Bank Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.