Job Description
Role / Job Title : Customer Service Executive - Retail Liabilities Inbound
Business : Service
Function / Department : Customer Experience
Place of work : Customer Contact Center (Phone Banking unit)
Roles & Responsibilities :
1. Productivity
2. Maintaining Service Quality
3. Average Handling Time
4. First Contact Resolution
5. Maintaining TAT for all customer requests
6. Channel Migration to alternate channels
Secondary Responsibilities :
Drive all the initiatives in the Customer...
Business : Service
Function / Department : Customer Experience
Place of work : Customer Contact Center (Phone Banking unit)
Roles & Responsibilities :
1. Productivity
2. Maintaining Service Quality
3. Average Handling Time
4. First Contact Resolution
5. Maintaining TAT for all customer requests
6. Channel Migration to alternate channels
Secondary Responsibilities :
Drive all the initiatives in the Customer...
💡 Quick Summary
Seeking a career-building opportunity? The Customer Service Executive|Retail Liabilities Inbound position is now open for candidates interested in the Bank Jobs sector. This role in Mumbai Maharashtra offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
