Interface with customers via inbound calls or the Internet for the purpose of passively (i.e.; order taking) or actively selling products and providing best in industry customer service. Roles & Responsibilities:- o Greet customers in a courteous, friendly, and professional manner using agreed-upon procedures. o Clarify customer requirements; probe for and confirm understanding of requirements or problem. o Support customers across Telecommunication, Financial Services & Healthcare vertical. o Conduct needs-based selling by using non-scripted probing techniques to determine customer needs and to offer the most appropriate product or service to address their needs. Candidate Profile:- o Any Graduate fresher OR Under-Graduate / drop out / pursuing are eligible. o BE/Btech freshers are eligible. o Excellent verbal and written communication skills. o Flexible with 24/7 Environment. Additional Benefits:- o A/C cabs Facility. o Medical insurance o Group Term Life Insurance / Group Personal accident Insurance worth 5 lakhs o Gratuity o Employee / corporate discounts at the majority of retail chains/hospitals/laboratories.

Role Category : Customer Service/ Call Center/ Bpo
Role :Customer Service in Mumbai
Employment Type :Permanent

Education
UG : Any Graduate
PG :Selected PG Qualification(0) PG Specialization(0)
Doctorate : Doctorate Not Required P.A.

Key Skills
upselling
voice
international calling
inbound customer service
outbound calling
sales
customer support
voice process
voice support
customer service representative
selling
communication skills
customer care executive
You can also refer your friends as well, as we have very huge openings with us.
Note: We dont Charge any fees from any candidate.