Job Description
Fluency in English, Problem-solving abilities, Patience, Ability to work under pressure, Multi-tasking, International voice, BPO, convincing skills,
Job Title: Customer Service Representative (International Voice Process)
Location: Vadodara
Job Type: Full-time
Salary: 30,000 - 35,000 per month
Shift: 24/7 Rotational
Experience: 1-2 years in International Voice Process
Job Description
We are seeking a skilled Customer Service Representative to join our team in Vadodara. As a Customer Service Representative, you will be responsible for handling customer inquiries via phone and email, resolving issues, and providing excellent customer service.
Responsibilities
• Handle customer calls and emails in a timely and professional manner
• Respond to customer inquiries, gather information, and resolve issues
• Empathize with customers and provide solutions following specified guidelines
• Update tickets and escalate issues to concerned departments as needed
• Collaborate with other departments to resolve customer issues
• Meet performance goals and participate in coaching and training
Requirements
• Excellent oral and written communication skills
• Superior typing speed
• Attention to detail and ability to multitask
• Flexibility in working hours
• Proficiency in Microsoft Office and email
• Ability to work in a fast-paced environment
• 1-2 years of experience in International Voice Process
• Any stream 12th Standard pass out / any stream Graduate / Post Graduate
• 18 years of age
How To Apply
If you are a motivated and customer-focused individual, please send your resume to sipcandidate3@gmail.com or WhatsApp at .
Note: Only candidates who meet the above requirements will be considered for the position
💡 Quick Summary
Seeking a career-building opportunity? The Customer Service (International Voice Process) position is now open for candidates interested in the BPO Jobs sector. This role in Vadodara offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
