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Acton ACT
50 km
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jobs in Acton ACT
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Linde
Elgas Limited
Customer Service Manager
Fyshwick (ACT), Australia | req27604
In this role, you will be responsible for preparing and managing annual budgets, achieving key financial outcomes including PBIT, ROA, margin targets and customer growth, and ensuring strong cost control and debtor management. You will also drive customer and business development by working collaboratively with operations, transport, scheduling and commercial teams.
What you will enjoy doing
Lead the LPG Customer Centre to deliver safe, efficient and profitable growth while maintaining superior customer service
You'll focus on managing and developing your team of employees and contractors to achieve business outcomes and drive a leading safety culture
Further you ensure our customers receive LPG in a safe and timely manner from professional drivers using cost effective transport strategies whilst being responsible for ensuring our tanks, cylinders, vehicles, equipment and depots are safe to operate and maintained/replaced as required
You will reconcile and account all stock, equipment and materials and prepare annual budgets and monthly performance reports
Responsible for the day to day running of the branch including achievement of budgeted profit targets, managing customers, contractors, distributors / pricing/ inventory/ vehicles/ safety / and depot operations
What makes you great
You have experience managing a team, preferably in a customer service environment
Strong negotiation skills with both customers and contractors and proven performance to cost budgets
Previous experience in contractor management, Logistics or Transport is desirable but not essential
Demonstrated experience in delivering safety performance KPI's
You are comfortable and proficient using the suite of Microsoft Office products (Word, Excel, Outlook)
This role requires you hold a driver's license
Why you will love working with us
Are you looking for challenges? We face them every day and we know we grow by mastering them. Collaborating with our customers is key for our success and together with you we want to achieve our ambitious objectives. One thing is for sure – while we love working with our customers, there is no compromise on being compliant. We do business with our customers with integrity.
What we offer you!
At Linde, the sky is not the limit. If you’re looking to build a career where your work reaches beyond your job description and betters the people with whom you work, the communities we serve, and the world in which we all live, at Linde, your opportunities are limitless. Be Linde. Be Limitless.
Elgas is an equal opportunity employer and encourages applications from diverse demographics, including Indigenous Australians and people with a disability. We're local, with service centers around the country to ensure rapid supply and reliable delivery in virtually every area. Our customers get convenient 24/7 Online Services for orders, payments and account information.
Elgas offers a diverse range of employment opportunities, training programs and enhance career development for outstanding employees, including the possibility of career advancement opportunities with BOC and the global Linde Group. We also have a variety of employee appreciation programs to recognise
Have we inspired you? Lets talk about it
So, what are you waiting for? The opportunity is yours. Are you ready to take the lead?
We are looking forward to receiving your complete application (cover letter, resume, relevant certificates and / or licenses) via our online job market.
In order to apply, you must have full work rights in Australia.
Any designations used of course apply to persons of all genders. The form of speech used here is for simplicity only.
Elgas Limited acts responsibly towards its shareholders, business partners, employees, society and the environment in every one of its business areas, regions and locations across the globe. The company is committed to technologies and products that unite the goals of customer value and sustainable development.
#LI-RN1
Start of main content
Job title, keywords or company
Acton ACT
50 km
Pay
filter
Remote
filter
Job Type
filter
Education level
filter
Date posted
filter
jobs in Acton ACT
1,000+ jobs
Baker
L'épi Artisan Bakery
Hume ACT 2620
Employee discount
Employee assistance program
Games Manager
Kingpin
Canberra ACT
Visited 0 minutes ago
View similar jobs with this employer
Customer Service Manager
Linde
Fyshwick ACT 2609
2027 Graduate Program
Australian Government
Canberra ACT 2600
Relocation assistance
Services Manager, Canberra
Multiplex
Garran ACT 2605
Parental leave
Area Sales Manager - ACT
Veolia Environmental Services
Queanbeyan NSW 2620
Partnerships Executive
Omnicom Group
Canberra ACT
Parental leave
Employee assistance program
Extended annual leave
Birthday leave
Clinical Program Officer
Australian National University
Canberra ACT 2601
Director, Social Services Regulation | Full-time Temporary
Health and Community Services
Canberra ACT
Casual Nanny/Babysitter
We Need a Nanny
Chisholm ACT
Administrative Assistant
Lockheed Martin Australia
Canberra ACT
Storeperson
Trades - InfraBuild
Hume ACT
Parental leave
Health insurance
Client Relationship Officer/Information and Recognition Officer - Temporary Register | Temporary
Canberra Institute of Technology
Canberra ACT
Phlebotomist - ACT Pathology | Temporary with a Possibility of Permanency
Canberra Health Services
Canberra ACT
Employee assistance program
Salary packaging
Assistant Store Manager - Cotton On DFO Canberra (Outlet)
Cotton On Group
Fyshwick ACT
Delivery Manager
Accenture
Canberra ACT
Parental leave
Site Supervisor
Lendlease
Canberra ACT
Parental leave
Gym membership
Salary packaging
Manager - Procurement & Contract Management
KPMG
Canberra ACT
Parental leave
Salary packaging
View similar jobs with this employer
Services Manager, Canberra
Multiplex
Canberra ACT
Parental leave
Application Support Analyst
Downer Group
Canberra ACT
Associate Retail Store Manager, Canberra
Tesla
Canberra ACT 2601
Allied Health Professional Level 3 | Full-time Permanent
Health and Community Services
Canberra ACT
GUEST SERVICE OFFICER
Hyatt Hotel Canberra
Canberra ACT
Gym membership
Employee assistance program
Assistant Director – Child Safety and Engagement | Full-time Permanent
Education
Canberra ACT
Product Controls Manager
Downer Group
Canberra ACT
People also searched:
Employers: Post a Job
Linde
Elgas Limited
Customer Service Manager
Fyshwick (ACT), Australia | req27604
In this role, you will be responsible for preparing and managing annual budgets, achieving key financial outcomes including PBIT, ROA, margin targets and customer growth, and ensuring strong cost control and debtor management. You will also drive customer and business development by working collaboratively with operations, transport, scheduling and commercial teams.
What you will enjoy doing
Lead the LPG Customer Centre to deliver safe, efficient and profitable growth while maintaining superior customer service
You'll focus on managing and developing your team of employees and contractors to achieve business outcomes and drive a leading safety culture
Further you ensure our customers receive LPG in a safe and timely manner from professional drivers using cost effective transport strategies whilst being responsible for ensuring our tanks, cylinders, vehicles, equipment and depots are safe to operate and maintained/replaced as required
You will reconcile and account all stock, equipment and materials and prepare annual budgets and monthly performance reports
Responsible for the day to day running of the branch including achievement of budgeted profit targets, managing customers, contractors, distributors / pricing/ inventory/ vehicles/ safety / and depot operations
What makes you great
You have experience managing a team, preferably in a customer service environment
Strong negotiation skills with both customers and contractors and proven performance to cost budgets
Previous experience in contractor management, Logistics or Transport is desirable but not essential
Demonstrated experience in delivering safety performance KPI's
You are comfortable and proficient using the suite of Microsoft Office products (Word, Excel, Outlook)
This role requires you hold a driver's license
Why you will love working with us
Are you looking for challenges? We face them every day and we know we grow by mastering them. Collaborating with our customers is key for our success and together with you we want to achieve our ambitious objectives. One thing is for sure – while we love working with our customers, there is no compromise on being compliant. We do business with our customers with integrity.
What we offer you!
At Linde, the sky is not the limit. If you’re looking to build a career where your work reaches beyond your job description and betters the people with whom you work, the communities we serve, and the world in which we all live, at Linde, your opportunities are limitless. Be Linde. Be Limitless.
Elgas is an equal opportunity employer and encourages applications from diverse demographics, including Indigenous Australians and people with a disability. We're local, with service centers around the country to ensure rapid supply and reliable delivery in virtually every area. Our customers get convenient 24/7 Online Services for orders, payments and account information.
Elgas offers a diverse range of employment opportunities, training programs and enhance career development for outstanding employees, including the possibility of career advancement opportunities with BOC and the global Linde Group. We also have a variety of employee appreciation programs to recognise
Have we inspired you? Lets talk about it
So, what are you waiting for? The opportunity is yours. Are you ready to take the lead?
We are looking forward to receiving your complete application (cover letter, resume, relevant certificates and / or licenses) via our online job market.
In order to apply, you must have full work rights in Australia.
Any designations used of course apply to persons of all genders. The form of speech used here is for simplicity only.
Elgas Limited acts responsibly towards its shareholders, business partners, employees, society and the environment in every one of its business areas, regions and locations across the globe. The company is committed to technologies and products that unite the goals of customer value and sustainable development.
#LI-RN1
💡 Quick Summary
Seeking a career-building opportunity? The Customer Service Manager position is now open for candidates interested in the BPO Jobs sector. This role in Acton offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
