Job Description
A minimum of 3 years in a senior leadership or management role, with proven experience in developing and coaching both leaders and frontline team members.
Ability to seamlessly transition between taking calls, leading a team, and managing internal relationships.
You are a champion of customer excellence with strong, practical experience in customer service.
Experience in blue-collar industries such as construction, mining or energy is advantageous. This role is best suited for someone from a smaller team environment, rather than a large contact centre or business.
Capable of hitting the ground running with minimal support from your manager, demonstrating initiative and getting the job done.
Strong ability to work collaboratively and positively within a team, while adapting to changing priorities.
Ability to seamlessly transition between taking calls, leading a team, and managing internal relationships.
You are a champion of customer excellence with strong, practical experience in customer service.
Experience in blue-collar industries such as construction, mining or energy is advantageous. This role is best suited for someone from a smaller team environment, rather than a large contact centre or business.
Capable of hitting the ground running with minimal support from your manager, demonstrating initiative and getting the job done.
Strong ability to work collaboratively and positively within a team, while adapting to changing priorities.
💡 Quick Summary
Seeking a career-building opportunity? The Customer Service Manager position is now open for candidates interested in the BPO Jobs sector. This role in Brisbane offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
