Job Description
Seher Jaipur is a renowned Women's Indian Ethnic wear brand founded in 2021 in Jaipur, specializing in modern Indian Ethnic Wear designs. Our brand combines young perspectives with timeless grace and craftsmanship, engaged in conceptualization, manufacturing, and vertical sales.
We are seeking an experienced Customer Service Manager to join our team in Jaipur. This full-time role will be responsible for delivering exceptional customer experiences through effective inquiry management, complaint resolution, and feedback collection. The ideal candidate will have excellent communication skills, conflict resolution abilities, and experience working in the fashion or retail industry.
Responsibilities
Manage customer inquiries and resolve complaints efficiently
Oversight of customer feedback and collaboration with cross-functional teams to enhance customer satisfaction
Collaborate with colleagues to implement processes that improve customer relationships
Requirements
Demonstrated expertise in customer service, relationship management, and conflict resolution
Excellent verbal and written communication skills
Able to multitask, prioritize effectively, and manage competing demands
At least two years of experience in the fashion or retail industry
Familiarity with CRM systems and Retention Marketing principles
Bachelor's degree in Business Administration, Marketing, or a related field
What We Offer
This position comes with a competitive estimated salary of ₹6,00,000 per annum, reflecting our commitment to attracting top talent and recognizing individual contributions. As a valued member of our team, you will have opportunities for growth and development within a dynamic and fast-paced environment.
We are seeking an experienced Customer Service Manager to join our team in Jaipur. This full-time role will be responsible for delivering exceptional customer experiences through effective inquiry management, complaint resolution, and feedback collection. The ideal candidate will have excellent communication skills, conflict resolution abilities, and experience working in the fashion or retail industry.
Responsibilities
Manage customer inquiries and resolve complaints efficiently
Oversight of customer feedback and collaboration with cross-functional teams to enhance customer satisfaction
Collaborate with colleagues to implement processes that improve customer relationships
Requirements
Demonstrated expertise in customer service, relationship management, and conflict resolution
Excellent verbal and written communication skills
Able to multitask, prioritize effectively, and manage competing demands
At least two years of experience in the fashion or retail industry
Familiarity with CRM systems and Retention Marketing principles
Bachelor's degree in Business Administration, Marketing, or a related field
What We Offer
This position comes with a competitive estimated salary of ₹6,00,000 per annum, reflecting our commitment to attracting top talent and recognizing individual contributions. As a valued member of our team, you will have opportunities for growth and development within a dynamic and fast-paced environment.
💡 Quick Summary
Seeking a career-building opportunity? The Customer Service Manager | Seher position is now open for candidates interested in the Fresher Jobs sector. This role in Jaipur offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Fresher Jobs is a plus.
