Customer Service Officer

💰 $5,040 - $8,064 (Est.) 📍 Acton ⏰ Part Time 🕐 Today

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Acton ACT

50 km


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jobs in Acton ACT

Junior Cafe All-Rounder
DOCKSIDE CAFE KINGSTON
Kingston ACT 2604
Free drinks
Free food
Employee discount
Staff discounts/tips, Free foods and drinks. Taking orders and serving customers. Can work flexible hours (including weekends). Learning to make coffee and beverage. Keeping the cafe clean and tidy.
Retail Customer Experience
Dirty Janes
Fyshwick ACT 2609
_ Handling enquiries in-store, by phone, and via Instagram. Helping customers sort freight quotes and shipping when they’ve fallen for something. You’re someone customers remember*.
Cafe barista
Typica Cafe Manuka
Manuka ACT 2603
Free drinks
Free food
Employee discount
Maintaining a clean and organized work area, including equipment and utensils. Preparing and serving quality coffee, tea, and other beverages. Providing warm, efficient, and professional customer…
Store Team Member
Woolworths Supermarkets
Kambah ACT
View similar jobs with this employer
Working throughout the store, our Team Members do a variety of tasks from getting our stock on shelves, putting our fresh Fruit & Veg on display, to picking orders for our Online Customers and finally…
Retail Team Member
Often responds within 3 days
Supercheap Auto
Fyshwick ACT 2609
Uniform provided
View similar jobs with this employer
Providing an in-store experience that inspires and empowers our customers. Significant discounts across all SRG brands BCF, Macpac, rebel (AU) and Supercheap Auto.
Team Member
Zeus Street Greek
Manuka ACT 2603
Great discounts in restaurants both while you’re working, and days off. Follow all food safety, workplace health and safety and company policies. You will support the restaurant team by assisting with…
ROOM ATTENDANT
Hyatt Hotel Canberra
Canberra ACT
Employee assistance program
Access to employee benefits such as complimentary shift meals, discounts for the Clubhouse and all Food and Beverage outlets. Access to an employee assistance program.
Casual Event Labourer
Show Support
Yarralumla ACT 2600
Accept the job offers that suit your schedule, including nights and weekends. Highest rates paid in the crewing industry. Travel and earn on your working holiday. Steel cap boots and other PPE.
Team Member Opportunity
Kmart
Queanbeyan NSW
Access to the Kmart for You benefits program which entitles you to exclusive discounts and benefits in the areas of entertainment, travel, lifestyle, and health – with over 60 suppliers!
Utility All Rounder - Canberra Locals (4791)
Cater Care Australia / Cater Care Services
Canberra ACT
Employee assistance program
General Cleaning: managing waste, sweeping, mopping, and other cleaning duties in communal areas. Operating dishwashing equipment and ensuring the cleanliness of kitchen facilities, utensils, and…
Dental Assistant/Receptionist
Smile Sensations
Ginninderra Village ACT 2913
Employee discount
Get involved in reception duties and front-office support when needed. Comprehensive training in both clinical and reception areas. Dental assisting: 1 year (Preferred).
Team Leader - Canberra Centre
Often responds within 3 days
Roll'd
Canberra ACT 2601
Help our customers feel welcome, take orders, and make sure they’re having a great time while they’re with us. Keep the place looking clean and on-point – whether it's the kitchen, the counters, or…
Sales Consultant
Calvin Klein
Fyshwick ACT 2609
Referral program
Parental leave
Employee discount
Employee assistance program
Generous employee discounts on all brands (Calvin Klein, Tommy Hilfiger & Van Heusen). Access to Employee Assistance program. Free membership to Headspace meditation app.
Customer Banking Specialist - Yass
Commonwealth Bank
Canberra ACT
The ability to ask the right questions, respond to customers’ needs and refer them to the relevant team members in order to better serve their needs. Assist with cash handling and ATM procedures.
Food & Beverage Attendant
Compass Group Australia
Canberra ACT 2601
Must hold a valid RSA. Min 1 years experience in food and beverage service. Food and Beverage Attendant Casual. $25.86 + 25% Casual Loading. Work across premium boardrooms and corporate sites across…
Area Manager - ACT
Often responds within 3 days
Roll'd
Canberra ACT 2601
Fuel card
Company phone
Lead 6+ store managers to achieve sales & KPI's. Experience opening stores & improving underperforming. Monday to Friday roster - no late nights! Tightly control all operating expenses hitting profit…
Vehicle Cleaner Fueller | Part-time Permanent
City and Environment
Canberra ACT
Working rostered shifts, to late at night including regular weekend rostered overtime, the successful applicants will be required to perform duties associated with the daily cleaning, fuelling and…
Assistant Online Manager
Woolworths Supermarkets
Weston Creek ACT
Parental leave
Employee rewards program
Assistant Department Managers play a key role in the day to day functions of their department while working closely across the store to ensure we provide our customers with a great shopping experience…
Assistant Store Manager - Toomina
Amplifon
Canberra ACT
Gym membership
Employee assistance program
Transportation links
Availability to work retail hours, including weekends and late-night trade. This position will see you collaborating with a team of part-time & casual retail sales associates, to support reaching…
Assistant Store Manager- Queanbeyan
Amplifon
Queanbeyan NSW
Employee assistance program
Transportation links
Availability to work retail hours, including weekends and late-night trade. This position will see you collaborating with a team of part-time & casual retail sales associates, to support reaching…
Liquor Team Member - BWS Mawson
BWS
Mawson ACT 2607
Employee assistance program
An exclusive discount card for BWS, Dan Murphy’s and other Endeavour Group brands including ALH pubs not to mention discounts from Woolworths and Big W. Endeavour Wellbeing Support; our EAP service…
Customer Service Officer
Metcash
Fyshwick ACT
Parental leave
Annual leave
Develop knowledge of warehouse processes, logistics and regional constraints and retail processes to provide detailed information to customers. Achieve a sales target each month by identifying sales…
IT Service Desk Officer
Australian National University
Canberra ACT 2601
A current curriculum vitae (CV) which includes the names and contact details of at least three referees (preferably including a current or previous supervisor).
Program & Administration Support Officers
CYOS Solutions
Canberra ACT
Performing ICT procurement and contract management-related administrative duties, including invoicing review, correspondence, reporting, records management, and scheduling meetings.
Roaming Concierge
RSL LifeCare
Page ACT
Annual leave
Employee discount
Salary packaging
Staff discounts across 700 select retail stores through Maxxia Rewards. Facilitating transport, meal deliveries, and access to services like hairdressing and home care.
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Metcash logo
Metcash logo
Metcash
At Metcash, you’re part of something bigger. We’ve got the heart of a small business with the strength and support of a big business.

When you join Metcash, your work makes a real difference to independent businesses and local communities, empowering you to:

Grow your career with tailored development programs
Thrive your way with flexible work options
Make your mark in a high-performing, values-led team

Australian Liquor Marketers (ALM) is the Liquor wholesale division of Metcash. We are the largest wide range wholesaler to the independent liquor trade. Being part of something bigger in the ALM team is all about making a huge difference for the local retailers, businesses and communities we service. And while you’re championing successful independents, the wider Metcash family is behind you with a sea of opportunities to develop yourself, grow your career, and make your mark.


About the Opportunity

This is a great opportunity to provide both administrative and sales support to the ALM Canberra operation in a collaborative and customer-focused team environment. The role has a strong emphasis on invoicing, receipting, claims management, complaint resolution, and identifying upselling opportunities through specific customer channels. You will engage directly with customers to resolve issues efficiently and ensure high service standards are maintained.

This is a part-time role working three days per week (Monday to Wednesday, 8:30am - 4:30pm), offering an excellent work-life balance. Some flexibility is required, as the successful candidate will be expected to increase to five days per week when covering leave within the team. The role will be based out of our Fyshwick warehouse office.


In this Role

Proactively managing individual claims, returns, from notification to closure within required timeframe, working closely with the warehouse supervisor and the customer.
Maintain effective relationships with internal and external customers.
Develop knowledge of warehouse processes, logistics and regional constraints and retail processes to provide detailed information to customers.
100% accuracy required in data entry, covering orders (email, fax & phone), claims (email, fax & phone), customer records and administration.
Manage reception duties and customer communication for the site.
Achieve a sales target each month by identifying sales opportunities to grow existing and new customers through all channels.
Liaise with internal and external stakeholders to develop and execute supplier and customer deals.
Assist in warehouse operations by managing, deal sheets, ullages, and stock adjustments.

You’re Likely a Match If

3+ years’ experience in an administrative role.
Liquor industry experience required but not essential.
Strong attention to detail.
Excellent communication skills, both written and verbal
Skilled in administrative tasks such as filing, report distribution, debt collection related activities.
Experience with SAP to intermediate level.
Experience in MS Excel to intermediate level
What’s on offer

We’re proud to offer a workplace that supports your well-being, growth, and belonging:

️ Extra Leave: Enjoy a 5th week of annual leave, 2 well-being days, plus 1 volunteer day annually

Career Growth: Endless learning and development opportunities

Parental Leave: 12 weeks of gender-neutral paid leave for primary carers

Inclusive Culture: Bronze Employer for LGBTQ Inclusion

️ Neutral Pay Gap: Gender pay gap under 5% (WGEA 2024–2025)
Mental Health: Gold accreditation by Mental Health Australia

Flexibility: Flex Ready and Family Friendly Workplace accredited


About Us

Join us and be part of something bigger!

Metcash is Australia’s leading wholesale distribution company, with $19.5 billion in sales (FY25) and a proud spot in the ASX Top 125.

We believe in the power of independent, family-owned businesses to shape vibrant communities. Through our food, liquor, and hardware pillars, we help retailers become the ‘Best Store in Their Town’ by providing merchandising, operational and marketing support.


We’re committed to diversity, inclusion, and sustainability — and we welcome applicants from all backgrounds, including First Nations. If you need support during the application process, just let us know. Your privacy and dignity are always respected.

#INFLA #LI-NS1

We are the largest supplier of liquor to independently owned liquor retailers and the largest broad range liquor wholesaler in Australia.

ALM supplies over 12,000 liquor customers. In addition to supplying liquor stores, ALM incorporates a specialist on-premise liquor division that supports bars, pubs, restaurants and hotels. Through our network of 14 distribution centres located in each State and territory in Australia, we support independent businesses with a competitively priced and extensive liquor range, delivered through our cost effective and efficient supply chain.

💡 Quick Summary

Seeking a career-building opportunity? The Customer Service Officer position is now open for candidates interested in the BPO Jobs sector. This role in Acton offers a professional environment and growth potential.

Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.

Sponsored

Job Details

Company Name: Metcash

Frequently Asked Questions

Click the Apply Now button on this page, login or register for free on CallCenterJob.co.in, fill in your name, mobile number, city, and experience, then submit your application. The recruiter will contact you directly.
The expected salary for Customer Service Officer in Acton is $5,040 - $8,064 (Est.) per month. Actual compensation may vary based on experience and negotiation.
No, Customer Service Officer is an on-site position based in Acton. Candidates must be able to commute or relocate to this location.
Basic communication skills, a proactive attitude, and the ability to work in a team are required for Customer Service Officer. Previous experience in BPO Jobs is a plus. Freshers may also apply depending on the employer's requirements.
Yes, CallCenterJob.co.in is completely free for job seekers. Never pay money to apply for any job. If anyone asks for payment to process your application, report it immediately using the "Report this Job" button.

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