Customer Service Officer

💰 $5,040 - $8,064 (Est.) 📍 Adelaide 🏠 Remote / WFH

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Job Type:
Contract / Temp
Location:
Other, SA Other
Category:
Admin / Secretarial / Office Support
Sub Category:
Administration
Date Published:
19-Mar-2026
Job Reference
993763
Goal Indigenous Services are currently seeking two Customer Service Officers to join a busy contact centre based in Wingfield, SA. This is a great opportunity for candidates with call centre or customer service experience who enjoy working in a fast-paced environment.

Key Responsibilities
Answering and directing incoming phone calls
Providing high-quality customer service and resolving customer enquiries
Managing complaints and providing appropriate solutions
Monitoring and responding to emails in shared inboxes
Booking scheduled services
Dispute resolution
Updating service information (POs, access requirements, etc.)
Accurate data entry and system updates
Requirement
Previous contact centre or call centre experience (preferred)
Experience using CRM systems (Salesforce highly regarded)
Strong customer service and communication skills
Confident using Office 365 (Word, Excel, Outlook)
Benefits
Professional Experience: Gain contact centre and CRM experience (Salesforce preferred)
Team Environment: Work with supportive colleagues and management
Skill Development: Improve customer service, data entry, and dispute resolution skills
If this sounds like you please apply now or send your resume to cclyne@goalis.com.au

💡 Quick Summary

Seeking a career-building opportunity? The Customer Service Officer position is now open for candidates interested in the BPO Jobs sector. This role in Adelaide offers a professional environment and growth potential.

Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.

Sponsored

Job Details

Company Name: Goal Indigenous Services

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The expected salary for Customer Service Officer in Adelaide is $5,040 - $8,064 (Est.) per month. Actual compensation may vary based on experience and negotiation.
Yes, Customer Service Officer is a remote / work from home position. You can apply from anywhere in India.
Basic communication skills, a proactive attitude, and the ability to work in a team are required for Customer Service Officer. Previous experience in BPO Jobs is a plus. Freshers may also apply depending on the employer's requirements.
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