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Acton ACT
50 km
jobs in Acton ACT
25+ jobs - since yesterday
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Metcash logo
Metcash logo
Metcash
At Metcash, you’re part of something bigger. We’ve got the heart of a small business with the strength and support of a big business.
When you join Metcash, your work makes a real difference to independent businesses and local communities, empowering you to:
Grow your career with tailored development programs
Thrive your way with flexible work options
Make your mark in a high-performing, values-led team
Australian Liquor Marketers (ALM) is the Liquor wholesale division of Metcash. We are the largest wide range wholesaler to the independent liquor trade. Being part of something bigger in the ALM team is all about making a huge difference for the local retailers, businesses and communities we service. And while you’re championing successful independents, the wider Metcash family is behind you with a sea of opportunities to develop yourself, grow your career, and make your mark.
About the Opportunity
This is a great opportunity to provide both administrative and sales support to the ALM Canberra operation in a collaborative and customer-focused team environment. The role has a strong emphasis on invoicing, receipting, claims management, complaint resolution, and identifying upselling opportunities through specific customer channels. You will engage directly with customers to resolve issues efficiently and ensure high service standards are maintained.
This is a part-time role working three days per week (Monday to Wednesday, 8:30am - 4:30pm), offering an excellent work-life balance. Some flexibility is required, as the successful candidate will be expected to increase to five days per week when covering leave within the team. The role will be based out of our Fyshwick warehouse office.
In this Role
Proactively managing individual claims, returns, from notification to closure within required timeframe, working closely with the warehouse supervisor and the customer.
Maintain effective relationships with internal and external customers.
Develop knowledge of warehouse processes, logistics and regional constraints and retail processes to provide detailed information to customers.
100% accuracy required in data entry, covering orders (email, fax & phone), claims (email, fax & phone), customer records and administration.
Manage reception duties and customer communication for the site.
Achieve a sales target each month by identifying sales opportunities to grow existing and new customers through all channels.
Liaise with internal and external stakeholders to develop and execute supplier and customer deals.
Assist in warehouse operations by managing, deal sheets, ullages, and stock adjustments.
You’re Likely a Match If
3+ years’ experience in an administrative role.
Liquor industry experience required but not essential.
Strong attention to detail.
Excellent communication skills, both written and verbal
Skilled in administrative tasks such as filing, report distribution, debt collection related activities.
Experience with SAP to intermediate level.
Experience in MS Excel to intermediate level
What’s on offer
We’re proud to offer a workplace that supports your well-being, growth, and belonging:
️ Extra Leave: Enjoy a 5th week of annual leave, 2 well-being days, plus 1 volunteer day annually
Career Growth: Endless learning and development opportunities
Parental Leave: 12 weeks of gender-neutral paid leave for primary carers
Inclusive Culture: Bronze Employer for LGBTQ Inclusion
️ Neutral Pay Gap: Gender pay gap under 5% (WGEA 2024–2025)
Mental Health: Gold accreditation by Mental Health Australia
Flexibility: Flex Ready and Family Friendly Workplace accredited
About Us
Join us and be part of something bigger!
Metcash is Australia’s leading wholesale distribution company, with $19.5 billion in sales (FY25) and a proud spot in the ASX Top 125.
We believe in the power of independent, family-owned businesses to shape vibrant communities. Through our food, liquor, and hardware pillars, we help retailers become the ‘Best Store in Their Town’ by providing merchandising, operational and marketing support.
We’re committed to diversity, inclusion, and sustainability — and we welcome applicants from all backgrounds, including First Nations. If you need support during the application process, just let us know. Your privacy and dignity are always respected.
#INFLA #LI-NS1
We are the largest supplier of liquor to independently owned liquor retailers and the largest broad range liquor wholesaler in Australia.
ALM supplies over 12,000 liquor customers. In addition to supplying liquor stores, ALM incorporates a specialist on-premise liquor division that supports bars, pubs, restaurants and hotels. Through our network of 14 distribution centres located in each State and territory in Australia, we support independent businesses with a competitively priced and extensive liquor range, delivered through our cost effective and efficient supply chain.
Start of main content
Job title, keywords or company
Acton ACT
50 km
jobs in Acton ACT
25+ jobs - since yesterday
Freedom of Information Officer | Full-time Permanent
Health and Community Services
Canberra ACT
Visited 8 minutes ago
Assistant Director | Full-time Temporary with a Possibility of Permanency
Chief Minister, Treasury and Economic Development
Canberra ACT
Visited 1 minute ago
Crew Casual AV
Encore Global
Canberra ACT
Referral program
On-the-job training
Annual leave
Visited 1 minute ago
Team Member Opportunity
Kmart
Queanbeyan NSW
Visited 3 minutes ago
Allied Health Assistant | Full-time Permanent
Justice and Community Safety
Canberra ACT
Visited 5 minutes ago
Operations Officer
Australian National University
Canberra ACT 2601
Visited 2 minutes ago
Sales Support Officer Real Estate
Elders
Murrumbateman NSW
Visited 0 minutes ago
Customer Service Officer
Metcash
Fyshwick ACT
Parental leave
Annual leave
Outside School Hours Care (OSHC) - Educators - QBN
TeamKids
Hume ACT 2620
Opportunities for promotion
Visited 18 hours ago
Area Manager - ACT
Often responds within 3 days
Roll'd
Canberra ACT 2601
Fuel card
Company phone
Assistant Director ACT Freedom of Information | Full-time Temporary
Independent Statutory Offices including boards,...
Canberra ACT
Mobile Phone Repair Technician and Sales Assistant
Phones 101 Fix
Belconnen ACT
Employee discount
Research Technician
Australian National University
Canberra ACT 2601
Assistant Store Manager Canberra Centre
Pandora Jewelry
Canberra ACT
Health insurance
Employee discount
Employee assistance program
Visited 18 hours ago
Cafe barista
Typica Cafe Manuka
Manuka ACT 2603
Free drinks
Free food
Employee discount
Nurse Unit Manager - Queanbeyan Renal Unit
Southern NSW Local Health District
Queanbeyan NSW
Salary packaging
Food & Beverage Attendant
Compass Group Australia
Canberra ACT 2601
Practice Manager
MR recruitment
Deakin ACT
Systems Accounting Officer
Omni Executive
Canberra ACT
Technical Delivery Manager
Often responds within 1 day
First Focus
Canberra ACT 2601
Company car
Postdoctoral Fellow
Australian National University
Canberra ACT 2601
Regional Manager – ACT & Defence Industry Partnerships
Defence Bank
Canberra ACT
Parental leave
Annual leave
Employee assistance program
Lead WIM Investigator
Amazon Support Services Pty Ltd
Canberra ACT
Head of Security, Public Sector ANZ, Worldwide Public Sector
Amazon Web Services Australia Pty Ltd
Canberra ACT
People also searched:
Employers: Post a Job
Metcash logo
Metcash logo
Metcash
At Metcash, you’re part of something bigger. We’ve got the heart of a small business with the strength and support of a big business.
When you join Metcash, your work makes a real difference to independent businesses and local communities, empowering you to:
Grow your career with tailored development programs
Thrive your way with flexible work options
Make your mark in a high-performing, values-led team
Australian Liquor Marketers (ALM) is the Liquor wholesale division of Metcash. We are the largest wide range wholesaler to the independent liquor trade. Being part of something bigger in the ALM team is all about making a huge difference for the local retailers, businesses and communities we service. And while you’re championing successful independents, the wider Metcash family is behind you with a sea of opportunities to develop yourself, grow your career, and make your mark.
About the Opportunity
This is a great opportunity to provide both administrative and sales support to the ALM Canberra operation in a collaborative and customer-focused team environment. The role has a strong emphasis on invoicing, receipting, claims management, complaint resolution, and identifying upselling opportunities through specific customer channels. You will engage directly with customers to resolve issues efficiently and ensure high service standards are maintained.
This is a part-time role working three days per week (Monday to Wednesday, 8:30am - 4:30pm), offering an excellent work-life balance. Some flexibility is required, as the successful candidate will be expected to increase to five days per week when covering leave within the team. The role will be based out of our Fyshwick warehouse office.
In this Role
Proactively managing individual claims, returns, from notification to closure within required timeframe, working closely with the warehouse supervisor and the customer.
Maintain effective relationships with internal and external customers.
Develop knowledge of warehouse processes, logistics and regional constraints and retail processes to provide detailed information to customers.
100% accuracy required in data entry, covering orders (email, fax & phone), claims (email, fax & phone), customer records and administration.
Manage reception duties and customer communication for the site.
Achieve a sales target each month by identifying sales opportunities to grow existing and new customers through all channels.
Liaise with internal and external stakeholders to develop and execute supplier and customer deals.
Assist in warehouse operations by managing, deal sheets, ullages, and stock adjustments.
You’re Likely a Match If
3+ years’ experience in an administrative role.
Liquor industry experience required but not essential.
Strong attention to detail.
Excellent communication skills, both written and verbal
Skilled in administrative tasks such as filing, report distribution, debt collection related activities.
Experience with SAP to intermediate level.
Experience in MS Excel to intermediate level
What’s on offer
We’re proud to offer a workplace that supports your well-being, growth, and belonging:
️ Extra Leave: Enjoy a 5th week of annual leave, 2 well-being days, plus 1 volunteer day annually
Career Growth: Endless learning and development opportunities
Parental Leave: 12 weeks of gender-neutral paid leave for primary carers
Inclusive Culture: Bronze Employer for LGBTQ Inclusion
️ Neutral Pay Gap: Gender pay gap under 5% (WGEA 2024–2025)
Mental Health: Gold accreditation by Mental Health Australia
Flexibility: Flex Ready and Family Friendly Workplace accredited
About Us
Join us and be part of something bigger!
Metcash is Australia’s leading wholesale distribution company, with $19.5 billion in sales (FY25) and a proud spot in the ASX Top 125.
We believe in the power of independent, family-owned businesses to shape vibrant communities. Through our food, liquor, and hardware pillars, we help retailers become the ‘Best Store in Their Town’ by providing merchandising, operational and marketing support.
We’re committed to diversity, inclusion, and sustainability — and we welcome applicants from all backgrounds, including First Nations. If you need support during the application process, just let us know. Your privacy and dignity are always respected.
#INFLA #LI-NS1
We are the largest supplier of liquor to independently owned liquor retailers and the largest broad range liquor wholesaler in Australia.
ALM supplies over 12,000 liquor customers. In addition to supplying liquor stores, ALM incorporates a specialist on-premise liquor division that supports bars, pubs, restaurants and hotels. Through our network of 14 distribution centres located in each State and territory in Australia, we support independent businesses with a competitively priced and extensive liquor range, delivered through our cost effective and efficient supply chain.
💡 Quick Summary
Seeking a career-building opportunity? The Customer Service Officer position is now open for candidates interested in the BPO Jobs sector. This role in Adelaide offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
