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Join a supportive team at one of SA’s largest not for profits
Make a difference through exceptional customer service every day
Boost take-home pay with salary packaging & discounts on health, gym, cars.
Be the welcoming voice that connects people to life-changing services and support.
You’ll belong to a supportive, values-driven team that thrives on collaboration, compassion and shared purpose.
So many lives. So many ways. One you.
50,000 lives and counting.
That’s how many South Australians our people support each year.
As one of the state’s leading not-for-profits, we’re making a meaningful impact at scale. From foster care to aged care and everything in between, our services are as diverse as the people and communities we serve - and we’re growing our reach for the future.
It takes a special kind of person to work in this sector. Someone with real compassion and care. Could that person be you?
Apply now to lead meaningful change as a Customer Service Officer, guiding people toward the support they need.
What you’ll do
As a Customer Service Officer, you’ll be the first point of contact for people seeking support across AnglicareSA’s broad range of services. Every call and email you handle is a chance to create a positive experience — guiding individuals and families towards the right assistance with empathy, care, and professionalism.
You’ll thrive in a fast-paced environment where no two days are the same. By listening closely and understanding each person’s needs, you’ll help connect them to services that improve their wellbeing and quality of life.
You’ll be trusted to make a valuable impact by:
Providing exceptional, customer-focused service that builds trust and rapport
Responding to calls and emails with empathy, accuracy, and efficiency
Managing enquiries and referrals to ensure customers access the right support
Collaborating across teams to share knowledge and continuously improve the customer experience
Maintaining accurate records and reporting on customer interactions and outcomes
What you’ll bring
To thrive in this role, you will have:
Demonstrated experience in delivering outstanding customer service or Contact Centre support (at least two years experience)
Excellent interpersonal and communication skills, with empathy and professionalism
Strong attention to detail and ability to manage multiple priorities in a fast-paced environment
Proficiency in Zendesk (or similar), Salesforce and Microsoft Office Suite.
Strong personal resilience, with the ability to confidently handle a high volume of customer calls and remain calm and supportive in challenging situations.
We would also love you to have:
Certificate in Customer Service or Contact Centre Communications ( desirable)
Experience working within the disability and community services sectors, including foster care.
Understanding of NDIS or similar funding structures (desirable)
A collaborative approach and drive to make a meaningful impact in your community
Why AnglicareSA?
Your contribution here matters. We want you to see your impact every day, and we want you to feel valued for it.
Here’s what you can expect in your career at AnglicareSA:
So many lives, right here in SA: Our ripple effect starts with you. Whatever your role, you’ll help find a way forward for the communities you live in and care about. That’s something to be proud of.
So many ways, for our clients and you: We support those in need in so many ways. For you, that means real opportunity to gain new knowledge and experiences and to explore the many pathways a career in our sector can take.
So much compassion, and a place to belong: At AnglicareSA, you’ll never feel alone. You’ll lean on and learn from genuine people driven to do good, and you’ll build relationships that last a lifetime.
More to enjoy:
Make your pay go further with salary packaging options, including novated leasing, plus savings on health insurance, motor vehicles, opticians, pharmacy and gym memberships
Find a better balance with flexible work options, including working from home, part-time work, compressed working weeks and flexible working hours for some roles
Grow your skills and career with learning programs, professional development pathways, and education assistance
Live and work well with our employee wellbeing program, confidential employee assistance program, chaplaincy services, domestic and family violence support, and more
Put your family first with paid parental leave (including superannuation), personal leave to care for family members and additional unpaid leave for caring responsibilities
Our impact starts with you
Join AnglicareSA, and help us change lives and communities.
To apply, simply click the “Apply” button and submit your application by 9.00am on Friday, 3rd April 2026*(direct applications only, no agencies please).
Please note: Interested applicants are encouraged to apply as soon as possible, as interviews and appointments may occur prior to the closing date.
For more information, please contact Claire, Recruitment Business Partner, at [email protected] Please note we do not accept applications via email.
At AnglicareSA, we proudly and gratefully bring together a team that is truly diverse - from lived experiences, to skills and knowledge, to perspectives and personality. We value the benefits this brings to the people who work with us and the communities we serve, and we strive to create a place where everyone - regardless of background and ability - feels they belong. If you require any accommodations to fully participate in our recruitment process, we welcome you to let us know.
We are committed to the employment of First Nations people. Please visit our website for details on our Aboriginal Services and to access AnglicareSA’s Reconciliation Action Plan.
AnglicareSA is committed to a secure and transparent recruitment process that prioritises the safety of all applicants. We will never request payment, bank account details, or personal identification documents during the early stages of recruitment. Proof of identity may be requested later as part of standard pre-employment checks. To verify the legitimacy of this job advertisement, please refer to our official website or contact our recruitment team directly.
Video
Start of main content
Job title, keywords or company
South Australia
50 km
Jobs you haven't seen
filter
Pay
filter
Remote
filter
Job Type
filter
Education level
filter
jobs in South Australia
0 jobs
Female Support Worker
Vision Disability Services
Munno Para SA
Visited 7 days ago
Inspector - Special Services Group
NDE Solutions
Adelaide SA 5000
Health insurance
Gym membership
Insurance services
Employee assistance program
Service Manager
Often responds within 1 day
atWork Australia
Elizabeth SA 5112
Parental leave
Employee assistance program
Salary packaging
View similar jobs with this employer
Trades Assistant – Learn Caulking (Training Provided)
Correct Caulking
Adelaide SA 5000
Referral program
Visited 8 days ago
Babysitter/Nanny
SafeNest BabySitting
Greater Adelaide SA
Visited 6 days ago
Land Management Officer | Kangaroo Island
Often responds within 7 days
Australian Wildlife Conservancy
Kingscote SA
Visited 5 days ago
Maintenance Officer
ACH Group
Greater Adelaide SA
Health insurance
Employee assistance program
Salary packaging
Customer Service Officer
AnglicareSA
Hindmarsh SA 5007
Parental leave
Health insurance
Gym membership
Employee assistance program
Salary packaging
Visited 6 days ago
Receptionist
Often responds within 1 day
Pro Active Health
Para Hills SA 5096
Gym membership
Onsite gym
Service Coordinator - Adelaide
BET Group Global
Greater Adelaide SA
Dispatch Storeperson
IM Partners
Greater Adelaide SA
Opportunities for promotion
Customer Service Representative
Vinidex Pty Ltd (Australia)
Greater Adelaide SA
Parental leave
Employee assistance program
On-site parking
Visited 5 days ago
Customer Support Specialist - Japanese Speaker
TeamViewer Germany GmbH
Adelaide SA 5000
Visited 7 days ago
Program Manager
Often responds within 1 day
Datacom
Adelaide SA 5000
Visited 7 days ago
Field Sales Consultant
Often responds within 1 day
Red Energy
Adelaide SA 5000
Paid training
Employee discount
Uniform provided
Company tablet
Visited 8 days ago
Facilities Manager
Cushman & Wakefield
Adelaide SA 5000
Private Piano Teacher (WFH)
Piano Generation
South Australia
Professional development assistance
Work from home
On-site parking
ServiceNow Consultant
Sysintegra Pty Ltd
Adelaide SA 5000
On-the-job training
Exercise Physiologist
Often responds within 1 day
Healthstin
Salisbury North SA 5108
Professional development assistance
Employee mentoring program
Gym membership
Visited 6 days ago
Employee Support - Panorama
Bedford
Panorama SA 5041
Visited 4 days ago
Research Associate
University of Canberra
Bruce SA
Health insurance
Employee assistance program
People Partner - Panorama
Bedford
Panorama SA 5041
Visited 4 days ago
Gaming Analyst
SkyCity Entertainment Group
Greater Adelaide SA
Research and Evaluation Officer - Adelaide
The Kids Research Institute Australia
Greater Adelaide SA
Health insurance
Employee discount
Extended annual leave
Salary packaging
Hatchery Technician
Yumbah Aquaculture
Arno Bay SA
Visited 6 days ago
People also searched:
Employers: Post a Job
Join a supportive team at one of SA’s largest not for profits
Make a difference through exceptional customer service every day
Boost take-home pay with salary packaging & discounts on health, gym, cars.
Be the welcoming voice that connects people to life-changing services and support.
You’ll belong to a supportive, values-driven team that thrives on collaboration, compassion and shared purpose.
So many lives. So many ways. One you.
50,000 lives and counting.
That’s how many South Australians our people support each year.
As one of the state’s leading not-for-profits, we’re making a meaningful impact at scale. From foster care to aged care and everything in between, our services are as diverse as the people and communities we serve - and we’re growing our reach for the future.
It takes a special kind of person to work in this sector. Someone with real compassion and care. Could that person be you?
Apply now to lead meaningful change as a Customer Service Officer, guiding people toward the support they need.
What you’ll do
As a Customer Service Officer, you’ll be the first point of contact for people seeking support across AnglicareSA’s broad range of services. Every call and email you handle is a chance to create a positive experience — guiding individuals and families towards the right assistance with empathy, care, and professionalism.
You’ll thrive in a fast-paced environment where no two days are the same. By listening closely and understanding each person’s needs, you’ll help connect them to services that improve their wellbeing and quality of life.
You’ll be trusted to make a valuable impact by:
Providing exceptional, customer-focused service that builds trust and rapport
Responding to calls and emails with empathy, accuracy, and efficiency
Managing enquiries and referrals to ensure customers access the right support
Collaborating across teams to share knowledge and continuously improve the customer experience
Maintaining accurate records and reporting on customer interactions and outcomes
What you’ll bring
To thrive in this role, you will have:
Demonstrated experience in delivering outstanding customer service or Contact Centre support (at least two years experience)
Excellent interpersonal and communication skills, with empathy and professionalism
Strong attention to detail and ability to manage multiple priorities in a fast-paced environment
Proficiency in Zendesk (or similar), Salesforce and Microsoft Office Suite.
Strong personal resilience, with the ability to confidently handle a high volume of customer calls and remain calm and supportive in challenging situations.
We would also love you to have:
Certificate in Customer Service or Contact Centre Communications ( desirable)
Experience working within the disability and community services sectors, including foster care.
Understanding of NDIS or similar funding structures (desirable)
A collaborative approach and drive to make a meaningful impact in your community
Why AnglicareSA?
Your contribution here matters. We want you to see your impact every day, and we want you to feel valued for it.
Here’s what you can expect in your career at AnglicareSA:
So many lives, right here in SA: Our ripple effect starts with you. Whatever your role, you’ll help find a way forward for the communities you live in and care about. That’s something to be proud of.
So many ways, for our clients and you: We support those in need in so many ways. For you, that means real opportunity to gain new knowledge and experiences and to explore the many pathways a career in our sector can take.
So much compassion, and a place to belong: At AnglicareSA, you’ll never feel alone. You’ll lean on and learn from genuine people driven to do good, and you’ll build relationships that last a lifetime.
More to enjoy:
Make your pay go further with salary packaging options, including novated leasing, plus savings on health insurance, motor vehicles, opticians, pharmacy and gym memberships
Find a better balance with flexible work options, including working from home, part-time work, compressed working weeks and flexible working hours for some roles
Grow your skills and career with learning programs, professional development pathways, and education assistance
Live and work well with our employee wellbeing program, confidential employee assistance program, chaplaincy services, domestic and family violence support, and more
Put your family first with paid parental leave (including superannuation), personal leave to care for family members and additional unpaid leave for caring responsibilities
Our impact starts with you
Join AnglicareSA, and help us change lives and communities.
To apply, simply click the “Apply” button and submit your application by 9.00am on Friday, 3rd April 2026*(direct applications only, no agencies please).
Please note: Interested applicants are encouraged to apply as soon as possible, as interviews and appointments may occur prior to the closing date.
For more information, please contact Claire, Recruitment Business Partner, at [email protected] Please note we do not accept applications via email.
At AnglicareSA, we proudly and gratefully bring together a team that is truly diverse - from lived experiences, to skills and knowledge, to perspectives and personality. We value the benefits this brings to the people who work with us and the communities we serve, and we strive to create a place where everyone - regardless of background and ability - feels they belong. If you require any accommodations to fully participate in our recruitment process, we welcome you to let us know.
We are committed to the employment of First Nations people. Please visit our website for details on our Aboriginal Services and to access AnglicareSA’s Reconciliation Action Plan.
AnglicareSA is committed to a secure and transparent recruitment process that prioritises the safety of all applicants. We will never request payment, bank account details, or personal identification documents during the early stages of recruitment. Proof of identity may be requested later as part of standard pre-employment checks. To verify the legitimacy of this job advertisement, please refer to our official website or contact our recruitment team directly.
Video
💡 Quick Summary
Seeking a career-building opportunity? The Customer Service Officer position is now open for candidates interested in the BPO Jobs sector. This role in Adelaide offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
