Job Description
Job Purpose
Responsible for retention of customers by providing best services and achieving new customer acquisition.
Key Accountabilities
• Deepening, Retention of customers across all products by providing best services, which is measurable through increase in ETB Book balance movement and achieving of new customer acquisition
• Sourcing of asset products including JDL renewal & NTB and other asset products
• Term Deposit book growth - incremental and NTB
• Increase of Fee Income by Forex fee income and cross selling of TPP
• Digital onboarding of customers
Job Duties & Responsibilities
• AML/KYC/RE-KYC & Other operational & compliance adherence
• Ensure timely completion of training modules assigned
• Ensure complaints are responded to and addressed in a timely manner
• Handling of inventories, secured stationaries, customer deliverables as per process and ensure its stored in dual custody
• Compliance to audit observations
Primary Location
India-Karnataka-Bangalore
Job
Operations
Schedule
Regular
Job Type
Full-time
Job Posting
Feb 12, 2026, 11:57:13 PM
Responsible for retention of customers by providing best services and achieving new customer acquisition.
Key Accountabilities
• Deepening, Retention of customers across all products by providing best services, which is measurable through increase in ETB Book balance movement and achieving of new customer acquisition
• Sourcing of asset products including JDL renewal & NTB and other asset products
• Term Deposit book growth - incremental and NTB
• Increase of Fee Income by Forex fee income and cross selling of TPP
• Digital onboarding of customers
Job Duties & Responsibilities
• AML/KYC/RE-KYC & Other operational & compliance adherence
• Ensure timely completion of training modules assigned
• Ensure complaints are responded to and addressed in a timely manner
• Handling of inventories, secured stationaries, customer deliverables as per process and ensure its stored in dual custody
• Compliance to audit observations
Primary Location
India-Karnataka-Bangalore
Job
Operations
Schedule
Regular
Job Type
Full-time
Job Posting
Feb 12, 2026, 11:57:13 PM
💡 Quick Summary
Seeking a career-building opportunity? The Customer Service Officer position is now open for candidates interested in the Bank Jobs sector. This role in Bengaluru offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
