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Acton ACT
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Metcash logo
Metcash logo
Metcash
At Metcash, you’re part of something bigger. We’ve got the heart of a small business with the strength and support of a big business.
When you join Metcash, your work makes a real difference to independent businesses and local communities, empowering you to:
Grow your career with tailored development programs
Thrive your way with flexible work options
Make your mark in a high-performing, values-led team
Australian Liquor Marketers (ALM) is the Liquor wholesale division of Metcash. We are the largest wide range wholesaler to the independent liquor trade. Being part of something bigger in the ALM team is all about making a huge difference for the local retailers, businesses and communities we service. And while you’re championing successful independents, the wider Metcash family is behind you with a sea of opportunities to develop yourself, grow your career, and make your mark.
About the Opportunity
This is a great opportunity to provide both administrative and sales support to the ALM Canberra operation in a collaborative and customer-focused team environment. The role has a strong emphasis on invoicing, receipting, claims management, complaint resolution, and identifying upselling opportunities through specific customer channels. You will engage directly with customers to resolve issues efficiently and ensure high service standards are maintained.
This is a part-time role working three days per week (Monday to Wednesday, 8:30am - 4:30pm), offering an excellent work-life balance. Some flexibility is required, as the successful candidate will be expected to increase to five days per week when covering leave within the team. The role will be based out of our Fyshwick warehouse office.
In this Role
Proactively managing individual claims, returns, from notification to closure within required timeframe, working closely with the warehouse supervisor and the customer.
Maintain effective relationships with internal and external customers.
Develop knowledge of warehouse processes, logistics and regional constraints and retail processes to provide detailed information to customers.
100% accuracy required in data entry, covering orders (email, fax & phone), claims (email, fax & phone), customer records and administration.
Manage reception duties and customer communication for the site.
Achieve a sales target each month by identifying sales opportunities to grow existing and new customers through all channels.
Liaise with internal and external stakeholders to develop and execute supplier and customer deals.
Assist in warehouse operations by managing, deal sheets, ullages, and stock adjustments.
You’re Likely a Match If
3+ years’ experience in an administrative role.
Liquor industry experience required but not essential.
Strong attention to detail.
Excellent communication skills, both written and verbal
Skilled in administrative tasks such as filing, report distribution, debt collection related activities.
Experience with SAP to intermediate level.
Experience in MS Excel to intermediate level
What’s on offer
We’re proud to offer a workplace that supports your well-being, growth, and belonging:
️ Extra Leave: Enjoy a 5th week of annual leave, 2 well-being days, plus 1 volunteer day annually
Career Growth: Endless learning and development opportunities
Parental Leave: 12 weeks of gender-neutral paid leave for primary carers
Inclusive Culture: Bronze Employer for LGBTQ Inclusion
️ Neutral Pay Gap: Gender pay gap under 5% (WGEA 2024–2025)
Mental Health: Gold accreditation by Mental Health Australia
Flexibility: Flex Ready and Family Friendly Workplace accredited
About Us
Join us and be part of something bigger!
Metcash is Australia’s leading wholesale distribution company, with $19.5 billion in sales (FY25) and a proud spot in the ASX Top 125.
We believe in the power of independent, family-owned businesses to shape vibrant communities. Through our food, liquor, and hardware pillars, we help retailers become the ‘Best Store in Their Town’ by providing merchandising, operational and marketing support.
We’re committed to diversity, inclusion, and sustainability — and we welcome applicants from all backgrounds, including First Nations. If you need support during the application process, just let us know. Your privacy and dignity are always respected.
#INFLA #LI-NS1
We are the largest supplier of liquor to independently owned liquor retailers and the largest broad range liquor wholesaler in Australia.
ALM supplies over 12,000 liquor customers. In addition to supplying liquor stores, ALM incorporates a specialist on-premise liquor division that supports bars, pubs, restaurants and hotels. Through our network of 14 distribution centres located in each State and territory in Australia, we support independent businesses with a competitively priced and extensive liquor range, delivered through our cost effective and efficient supply chain.
Start of main content
Job title, keywords or company
Acton ACT
50 km
Last 3 days
filter
Pay
filter
Remote
filter
Job Type
filter
Education level
filter
jobs in Acton ACT
100+ jobs - within 3 days
Math Teacher Australia
New
Urgently hiring
Company logo
WuKong Education
Australia
IT Service Desk Officer
Australian National University
Canberra ACT 2601
Visited 21 hours ago
Admissions Officer
Australian National University
Canberra ACT 2601
Visited 1 day ago
Migration Assistant / Documentation Officer
KTM CONSULTING GROUP
Belconnen ACT 2617
Professional development assistance
Salary packaging
Visited 2 minutes ago
Freedom of Information Officer | Full-time Permanent
Health and Community Services
Canberra ACT
Visited 22 hours ago
Customer Service Officer
New
Company logo
Metcash
Fyshwick ACT
Parental leave
Annual leave
Visited 21 hours ago
Receptionist
New
Company logo
HAYS
Canberra ACT
Executive Assistant - Federal Government
New
Kowalski Recruitment
Canberra ACT
Survey Statistician - AI Trainer
New
Hiring multiple candidates
Company logo
DataAnnotation
Australia
Work from home
Flexible schedule
Program & Administration Support Officers
New
Company logo
CYOS Solutions
Canberra ACT
Visited 2 days ago
Assistant Store Manager- Queanbeyan
New
Amplifon
Queanbeyan NSW
Employee assistance program
Transportation links
Retail Customer Experience
New
Dirty Janes
Fyshwick ACT 2609
Visited 2 days ago
Motorcycle Delivery Driver
New
Company logo
Australia Post
Fyshwick ACT
Visited 1 day ago
Team Leader - Canberra Centre
New
Often responds within 3 days
Company logo
Roll'd
Canberra ACT 2601
Outside School Hours Care (OSHC) - Educators - QBN
New
TeamKids
Hume ACT 2620
Opportunities for promotion
Visited 22 hours ago
Resident Medical Officer | Full-time Temporary
Canberra Health Services
Canberra ACT
Salary packaging
Visa sponsorship
Visited 1 day ago
Customer Experience Specialist, Canberra
Tesla
Canberra ACT 2601
Visited 1 day ago
Information Access Support Officer | Full-time Temporary
City and Environment
Canberra ACT
Visited 1 day ago
Get Qualified & Start in Security – Funded Training + Job Pathway
MSS Security
Canberra ACT
Visited 2 days ago
Transport Enforcement Administration Officer | Full-time Temporary
City and Environment
Canberra ACT
Visited 1 day ago
Administrative Services Officer | Full-time Permanent
City and Environment
Canberra ACT
Project Officer | Full-time Permanent
Infrastructure Canberra
Canberra ACT
Visited 1 day ago
Customer Banking Specialist - Yass
Commonwealth Bank
Canberra ACT
Visited 2 days ago
Enquiry Officer
Australian National University
Canberra ACT 2601
Store Team Member
Woolworths Supermarkets
Kambah ACT
Visited 2 days ago
View similar jobs with this employer
People also searched:
Employers: Post a Job
Metcash logo
Metcash logo
Metcash
At Metcash, you’re part of something bigger. We’ve got the heart of a small business with the strength and support of a big business.
When you join Metcash, your work makes a real difference to independent businesses and local communities, empowering you to:
Grow your career with tailored development programs
Thrive your way with flexible work options
Make your mark in a high-performing, values-led team
Australian Liquor Marketers (ALM) is the Liquor wholesale division of Metcash. We are the largest wide range wholesaler to the independent liquor trade. Being part of something bigger in the ALM team is all about making a huge difference for the local retailers, businesses and communities we service. And while you’re championing successful independents, the wider Metcash family is behind you with a sea of opportunities to develop yourself, grow your career, and make your mark.
About the Opportunity
This is a great opportunity to provide both administrative and sales support to the ALM Canberra operation in a collaborative and customer-focused team environment. The role has a strong emphasis on invoicing, receipting, claims management, complaint resolution, and identifying upselling opportunities through specific customer channels. You will engage directly with customers to resolve issues efficiently and ensure high service standards are maintained.
This is a part-time role working three days per week (Monday to Wednesday, 8:30am - 4:30pm), offering an excellent work-life balance. Some flexibility is required, as the successful candidate will be expected to increase to five days per week when covering leave within the team. The role will be based out of our Fyshwick warehouse office.
In this Role
Proactively managing individual claims, returns, from notification to closure within required timeframe, working closely with the warehouse supervisor and the customer.
Maintain effective relationships with internal and external customers.
Develop knowledge of warehouse processes, logistics and regional constraints and retail processes to provide detailed information to customers.
100% accuracy required in data entry, covering orders (email, fax & phone), claims (email, fax & phone), customer records and administration.
Manage reception duties and customer communication for the site.
Achieve a sales target each month by identifying sales opportunities to grow existing and new customers through all channels.
Liaise with internal and external stakeholders to develop and execute supplier and customer deals.
Assist in warehouse operations by managing, deal sheets, ullages, and stock adjustments.
You’re Likely a Match If
3+ years’ experience in an administrative role.
Liquor industry experience required but not essential.
Strong attention to detail.
Excellent communication skills, both written and verbal
Skilled in administrative tasks such as filing, report distribution, debt collection related activities.
Experience with SAP to intermediate level.
Experience in MS Excel to intermediate level
What’s on offer
We’re proud to offer a workplace that supports your well-being, growth, and belonging:
️ Extra Leave: Enjoy a 5th week of annual leave, 2 well-being days, plus 1 volunteer day annually
Career Growth: Endless learning and development opportunities
Parental Leave: 12 weeks of gender-neutral paid leave for primary carers
Inclusive Culture: Bronze Employer for LGBTQ Inclusion
️ Neutral Pay Gap: Gender pay gap under 5% (WGEA 2024–2025)
Mental Health: Gold accreditation by Mental Health Australia
Flexibility: Flex Ready and Family Friendly Workplace accredited
About Us
Join us and be part of something bigger!
Metcash is Australia’s leading wholesale distribution company, with $19.5 billion in sales (FY25) and a proud spot in the ASX Top 125.
We believe in the power of independent, family-owned businesses to shape vibrant communities. Through our food, liquor, and hardware pillars, we help retailers become the ‘Best Store in Their Town’ by providing merchandising, operational and marketing support.
We’re committed to diversity, inclusion, and sustainability — and we welcome applicants from all backgrounds, including First Nations. If you need support during the application process, just let us know. Your privacy and dignity are always respected.
#INFLA #LI-NS1
We are the largest supplier of liquor to independently owned liquor retailers and the largest broad range liquor wholesaler in Australia.
ALM supplies over 12,000 liquor customers. In addition to supplying liquor stores, ALM incorporates a specialist on-premise liquor division that supports bars, pubs, restaurants and hotels. Through our network of 14 distribution centres located in each State and territory in Australia, we support independent businesses with a competitively priced and extensive liquor range, delivered through our cost effective and efficient supply chain.
💡 Quick Summary
Seeking a career-building opportunity? The Customer Service Officer position is now open for candidates interested in the BPO Jobs sector. This role in Acton offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.