Job Description
About the Role
K & B Timber & Hardware Pty Ltd is a prominent player in the hardware retail and truss manufacturing industries. For over 40 years our team have been on a mission to build a sustainable business that is recognised by its customers for its value adding, innovative products and outstanding customer service. We achieve our mission by focusing on three key essential factors:
The Health, Safety and Wellbeing of our customers, visitors, suppliers and employees
Providing quality products and innovative solutions for our customers every time
Developing an industry trained and experienced workforce that will go the extra mile for our customers
About the Role
We're on the lookout for a dynamic and enthusiastic Customer Service Officer to join our Internal Sales Support team at our Torrensville Head Office!
In this fast-paced role, you’ll be the key link between our customers and our scheduling team - building strong relationships, managing orders from start to finish, and ensuring every delivery hits the mark. From the moment an order is scheduled to the moment it arrives on site, you’ll be the go-to person making it all happen.
What You’ll Bring
A solid understanding of WHS requirements
Exceptional attention to detail and the ability to juggle and prioritise customer needs
Experience collaborating with diverse stakeholders across an organisation
The flexibility to adapt to evolving customer requirements
Excellent interpersonal and communication skills
Confident use of Microsoft Outlook, Word and Excel
The ability to thrive both independently and as part of a high-energy team
Previous experience in customer service and/or scheduling is highly regarded
Why You’ll Love Working With Us
Secure, long-term employment with genuine opportunities to grow your career through ongoing training and development
A supportive team and leadership group who are invested in your success
A safe, friendly, and well-equipped workplace where people enjoy coming to work
Why You’ll Love Working With Us
If you pride yourself on your ability to multitask and prioritise under pressure, are punctual and reliable, take pride in your work and you are focused on providing a high level of customer service then submit a cover letter and resume via the “Apply” button as you are exactly the person we are looking for!
#INHT
K & B Timber & Hardware Pty Ltd is a prominent player in the hardware retail and truss manufacturing industries. For over 40 years our team have been on a mission to build a sustainable business that is recognised by its customers for its value adding, innovative products and outstanding customer service. We achieve our mission by focusing on three key essential factors:
The Health, Safety and Wellbeing of our customers, visitors, suppliers and employees
Providing quality products and innovative solutions for our customers every time
Developing an industry trained and experienced workforce that will go the extra mile for our customers
About the Role
We're on the lookout for a dynamic and enthusiastic Customer Service Officer to join our Internal Sales Support team at our Torrensville Head Office!
In this fast-paced role, you’ll be the key link between our customers and our scheduling team - building strong relationships, managing orders from start to finish, and ensuring every delivery hits the mark. From the moment an order is scheduled to the moment it arrives on site, you’ll be the go-to person making it all happen.
What You’ll Bring
A solid understanding of WHS requirements
Exceptional attention to detail and the ability to juggle and prioritise customer needs
Experience collaborating with diverse stakeholders across an organisation
The flexibility to adapt to evolving customer requirements
Excellent interpersonal and communication skills
Confident use of Microsoft Outlook, Word and Excel
The ability to thrive both independently and as part of a high-energy team
Previous experience in customer service and/or scheduling is highly regarded
Why You’ll Love Working With Us
Secure, long-term employment with genuine opportunities to grow your career through ongoing training and development
A supportive team and leadership group who are invested in your success
A safe, friendly, and well-equipped workplace where people enjoy coming to work
Why You’ll Love Working With Us
If you pride yourself on your ability to multitask and prioritise under pressure, are punctual and reliable, take pride in your work and you are focused on providing a high level of customer service then submit a cover letter and resume via the “Apply” button as you are exactly the person we are looking for!
#INHT
💡 Quick Summary
Seeking a career-building opportunity? The Customer Service Officer -Torrensville position is now open for candidates interested in the BPO Jobs sector. This role in Adelaide offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.