Job Description
Join us as a Customer Service & Operations Analyst in Reconciliation & Investigations
• This is an opportunity to take on a role in reconciliation and investigations, delivering successful customer and business outcomes
• You'll be investigating queries, supporting business processes, policies and procedures and understanding customer and business needs
• This role has great development potential, as you'll be working in a supportive team and an environment of continuous improvement
• This role is available at senior analyst level
What you'll do
In this key role, you'll be responding to queries from our customers or stakeholders within agreed timelines. We'll look to you to deliver successful outcomes, by processing, authorising and investigating all transactions and accurately collecting the required information from customers or businesses. Additionally, you'll support your management with work allocation, daily controls and processes.
• This is an opportunity to take on a role in reconciliation and investigations, delivering successful customer and business outcomes
• You'll be investigating queries, supporting business processes, policies and procedures and understanding customer and business needs
• This role has great development potential, as you'll be working in a supportive team and an environment of continuous improvement
• This role is available at senior analyst level
What you'll do
In this key role, you'll be responding to queries from our customers or stakeholders within agreed timelines. We'll look to you to deliver successful outcomes, by processing, authorising and investigating all transactions and accurately collecting the required information from customers or businesses. Additionally, you'll support your management with work allocation, daily controls and processes.
💡 Quick Summary
Seeking a career-building opportunity? The Customer Service Operations Analyst| Reconciliation Investigations position is now open for candidates interested in the Bank Jobs sector. This role in Chennai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
