Job Description
Full job description
Vibrant retail location
On-the-job training and development
Full uniform provided
Customer Service Operative | Capalaba Central
Are you a people person who loves making someone's day just a little brighter?
We are currently seeking Customer Service Operatives to join our team at Capalaba Central. In this frontline role, you will be the welcoming face of the centre by assisting shoppers, answering enquiries, and helping create a positive and memorable customer experience. Whether you're new to the industry or bring prior experience, we offer full training and a supportive team environment to help you thrive.
This is a casual position best suited to individuals with a high level of availability and flexibility. As there is no set roster, shifts are offered based on operational needs, including short notice call-ins. Applicants must be comfortable working on an adhoc basis with variable hours.
What You'll Be Doing:
Greeting and assisting customers at the service desk and around the centre
Answering phone enquiries with a smile (yes, people can hear it!)
Issuing gift vouchers and mobility aids like wheelchairs and scooters
Supporting centre management and marketing events
Who We're Looking For:
Positive, energetic, and detail-oriented
Great communicator with solid computer and time management skills
Professionally presented and reliable
Able to work solo and as part of a team
Safety-conscious and customer-focused
Why You'll Love Working With Us:
Free professional uniform - look sharp, feel sharp
Penalty rates for weekends and public holidays
On-the-job training and development opportunities
Friendly team with real career progression pathways
About Us:
Trident Services is a leader in integrated services across retail centres and airports nationwide. We're all about proactive service, teamwork, and making a difference.
Trident Services is an equal opportunity employer and is committed to creating an inclusive workplace. We encourage applications from Aboriginal and/or Torres Strait Islander peoples, LGBTQ+ individuals, and people from all backgrounds, identities, and lived experiences.
If you're ready to bring your best self to work and help create a welcoming shopping experience, we'd love to hear from you!
Vibrant retail location
On-the-job training and development
Full uniform provided
Customer Service Operative | Capalaba Central
Are you a people person who loves making someone's day just a little brighter?
We are currently seeking Customer Service Operatives to join our team at Capalaba Central. In this frontline role, you will be the welcoming face of the centre by assisting shoppers, answering enquiries, and helping create a positive and memorable customer experience. Whether you're new to the industry or bring prior experience, we offer full training and a supportive team environment to help you thrive.
This is a casual position best suited to individuals with a high level of availability and flexibility. As there is no set roster, shifts are offered based on operational needs, including short notice call-ins. Applicants must be comfortable working on an adhoc basis with variable hours.
What You'll Be Doing:
Greeting and assisting customers at the service desk and around the centre
Answering phone enquiries with a smile (yes, people can hear it!)
Issuing gift vouchers and mobility aids like wheelchairs and scooters
Supporting centre management and marketing events
Who We're Looking For:
Positive, energetic, and detail-oriented
Great communicator with solid computer and time management skills
Professionally presented and reliable
Able to work solo and as part of a team
Safety-conscious and customer-focused
Why You'll Love Working With Us:
Free professional uniform - look sharp, feel sharp
Penalty rates for weekends and public holidays
On-the-job training and development opportunities
Friendly team with real career progression pathways
About Us:
Trident Services is a leader in integrated services across retail centres and airports nationwide. We're all about proactive service, teamwork, and making a difference.
Trident Services is an equal opportunity employer and is committed to creating an inclusive workplace. We encourage applications from Aboriginal and/or Torres Strait Islander peoples, LGBTQ+ individuals, and people from all backgrounds, identities, and lived experiences.
If you're ready to bring your best self to work and help create a welcoming shopping experience, we'd love to hear from you!
💡 Quick Summary
Seeking a career-building opportunity? The Customer Service Operatives position is now open for candidates interested in the Retail & Wholesale sector. This role in Brisbane offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Retail & Wholesale is a plus.
