Job Description
Full job description
Introduction:
Instant Windscreens is a proudly family-owned business with a large network of company-owned stores across Australia and New Zealand.
At Instant Windscreens & Tinting we strive to deliver the best automotive windscreen replacement and repair services. With over 30 years' experience Instant Windscreens & Tinting has been Australia's preferred choice for car glass repairs, windscreen replacements and automotive tinting services since 1983. We provide a genuine emergency service and our fleet of mobile repair vehicles can come to you 24 hours a day, seven days a week.
Description:
Join Our Fast-Paced Contact Centre Team – Instant Windscreens & Tinting
Instant Windscreens & Tinting is recognised as Australasia’s largest independent automotive glass fitting business, serving customers 24 hours a day, 7 days a week. Established in 1983, we have a large network of branches across Australia and New Zealand and employ more than 300 staff.
We are currently looking for enthusiastic and committed individuals to join our contact centre team. We have full-time, part-time and casual positions available to start immediately.
About the Role
This position is ideal for someone with strong customer service and communication skills who enjoys working in a busy and team-oriented environment. You’ll handle both inbound and outbound interactions with customers across Australia and New Zealand, ensuring a high-quality experience every time.
Key Duties
Handle incoming and outgoing customer interactions with professionalism
Accurately book jobs using our internal systems
Maintain high levels of service and support contact centre KPIs
What We’re Looking For
A can-do attitude and a passion for customer service
Proven ability to meet and exceed performance targets
Excellent verbal communication skills
Sound computer literacy and typing ability
Previous experience in a contact centre or sales-based role
Strong problem-solving skills and the ability to remain calm under pressure
Fast learner with good memory retention
What We Offer
Attractive hourly pay
Sales incentives and bonuses
Comprehensive training in systems, sales, and product knowledge
Supportive, close-knit team environment
Hours: Monday to Friday – 8:00 am to 5:00 pm, Saturdays on a regular basis
Apply Now!
If you're looking for a rewarding customer service role within a well-established business, apply today to join our dynamic New Zealand team!
Submit your resume and a short cover letter to get started.
Introduction:
Instant Windscreens is a proudly family-owned business with a large network of company-owned stores across Australia and New Zealand.
At Instant Windscreens & Tinting we strive to deliver the best automotive windscreen replacement and repair services. With over 30 years' experience Instant Windscreens & Tinting has been Australia's preferred choice for car glass repairs, windscreen replacements and automotive tinting services since 1983. We provide a genuine emergency service and our fleet of mobile repair vehicles can come to you 24 hours a day, seven days a week.
Description:
Join Our Fast-Paced Contact Centre Team – Instant Windscreens & Tinting
Instant Windscreens & Tinting is recognised as Australasia’s largest independent automotive glass fitting business, serving customers 24 hours a day, 7 days a week. Established in 1983, we have a large network of branches across Australia and New Zealand and employ more than 300 staff.
We are currently looking for enthusiastic and committed individuals to join our contact centre team. We have full-time, part-time and casual positions available to start immediately.
About the Role
This position is ideal for someone with strong customer service and communication skills who enjoys working in a busy and team-oriented environment. You’ll handle both inbound and outbound interactions with customers across Australia and New Zealand, ensuring a high-quality experience every time.
Key Duties
Handle incoming and outgoing customer interactions with professionalism
Accurately book jobs using our internal systems
Maintain high levels of service and support contact centre KPIs
What We’re Looking For
A can-do attitude and a passion for customer service
Proven ability to meet and exceed performance targets
Excellent verbal communication skills
Sound computer literacy and typing ability
Previous experience in a contact centre or sales-based role
Strong problem-solving skills and the ability to remain calm under pressure
Fast learner with good memory retention
What We Offer
Attractive hourly pay
Sales incentives and bonuses
Comprehensive training in systems, sales, and product knowledge
Supportive, close-knit team environment
Hours: Monday to Friday – 8:00 am to 5:00 pm, Saturdays on a regular basis
Apply Now!
If you're looking for a rewarding customer service role within a well-established business, apply today to join our dynamic New Zealand team!
Submit your resume and a short cover letter to get started.
💡 Quick Summary
Seeking a career-building opportunity? The Customer Service Operator position is now open for candidates interested in the Construction, Repair & Maintenance Services sector. This role in Christchurch offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Construction, Repair & Maintenance Services is a plus.
