Job Description
U
Upwork
Website Development for Exquisite Online Presence
Upwork • United States • via Upwork
7 days ago
Contractor
No Degree Mentioned
Apply directly on Upwork
Apply on Online Tutoring Jobs In USA
Qualifications
The ideal candidate will have a strong portfolio showcasing innovative designs and exceptional user experience
The website should be responsive, visually appealing, and optimized for performance
Job description
We are seeking a talented web developer to create an exquisite website that reflects our brand's identity and engages our target audience. The ideal candidate will have a strong portfolio showcasing innovative designs and exceptional user experience. The website should be responsive, visually appealing, and optimized for performance. If you are passionate about crafting unique websites that stand out, we would love to hear from you.
Report this listing
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Elsevier
Customer Service - Order to Cash Associate
Elsevier • via Tuhustle
$80K–$1.2L a year
Full–time
No Degree Mentioned
Apply on Tuhustle
Apply on LikeRemote
Job description
Customer Service -Order To Cash Associate
Do you like to work as an integral part of the Customer Service Order to Cash department?
Would you like to provide outstanding customer experience to our internal and external customers?
About Team
Our Customer Success team strives to deliver high quality administrative assistance to our sales representatives and channel partners. We work collaboratively in the post sales process with our sales team and customers. We provide support and problem-solving skills to ensure our customers have an exceptional experience.
About the role
You will take ownership for orders from external and internal customers . You will be responsible for collaborating with Product team, Sales and account support teams to ensure successful and on-time delivery of services. You will have the opportunity to learn, develop and create complex reports for sharing insights and knowledge.
Responsibilities
• Always maintain Customer experience
• Ensure all the access and entitlements requests are processed within the agreed TAT & quality.
• Respond professionally to customer queries by phone/ and e-mail using the Best Practice guidelines.
• Adhering to Business/Process requirements as per SOP/Training Module.
• Develop in-depth knowledge of process/business.
• Complete RCA (Root Cause Analysis) for any escalations received for team with appropriate CAPAs
• Understand and have end to end process knowledge for the process.
• Ensure Quality Audited whenever required for the team.
• Be the key resource and support for the collections in the invoicing process.
Requirements
• Have good experience in a customer service or customer-facing role.
• Be a great problem solver, resolving problems using existing solutions.
• Be able to adapt and flex to deliver multiple priorities in a rapidly changing administrative environment.
• Have excellent computer skills in Microsoft Office with proficiency in Excel and the ability to learn new systems.
• Be fluent in English, verbal and written and have excellent all-round communication skills.
• Able to work as a team player and to effectively collaborate within a matrix organization.
• Person should be comfortable with different shifts based on business need(UK/US/INDIA)
Work in a way that works for you
We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
• Working remotely from home or in our office in a flexible hybrid pattern( Based On Business Need )
Working for you
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
• Comprehensive Health Insurance: Covers you, your immediate family, and parents.
• Enhanced Health Insurance Options: Competitive rates negotiated by the company.
• Group Life Insurance: Ensuring financial security for your loved ones.
• Group Accident Insurance: Extra protection for accidental death and permanent disablement.
• Flexible Working Arrangement: Achieve a harmonious work-life balance.
• Employee Assistance Program: Access support for personal and work-related challenges.
• Medical Screening: Your well-being is a top priority.
• Modern Family Benefits: Maternity, paternity, and adoption support.
• Long-Service Awards: Recognizing dedication and commitment.
• New Baby Gift: Celebrating the joy of parenthood.
• Subsidized Meals in Chennai: Enjoy delicious meals at discounted rates.
• Various Paid Time Off: Take time off with Casual Leave, Sick Leave, Privilege Leave, Compassionate Leave, Special Sick Leave, and Gazetted Public Holidays.
• Free Transport pick up and drop from the home -office - home (applies in Chennai)
About the Business
A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world’s grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world.
Elsevier is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, ****** orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK , or please contact 1-85XXXXXX.
Upwork
Website Development for Exquisite Online Presence
Upwork • United States • via Upwork
7 days ago
Contractor
No Degree Mentioned
Apply directly on Upwork
Apply on Online Tutoring Jobs In USA
Qualifications
The ideal candidate will have a strong portfolio showcasing innovative designs and exceptional user experience
The website should be responsive, visually appealing, and optimized for performance
Job description
We are seeking a talented web developer to create an exquisite website that reflects our brand's identity and engages our target audience. The ideal candidate will have a strong portfolio showcasing innovative designs and exceptional user experience. The website should be responsive, visually appealing, and optimized for performance. If you are passionate about crafting unique websites that stand out, we would love to hear from you.
Report this listing
More jobs at Upwork
See web results for Upwork
Elsevier
Customer Service - Order to Cash Associate
Elsevier • via Tuhustle
$80K–$1.2L a year
Full–time
No Degree Mentioned
Apply on Tuhustle
Apply on LikeRemote
Job description
Customer Service -Order To Cash Associate
Do you like to work as an integral part of the Customer Service Order to Cash department?
Would you like to provide outstanding customer experience to our internal and external customers?
About Team
Our Customer Success team strives to deliver high quality administrative assistance to our sales representatives and channel partners. We work collaboratively in the post sales process with our sales team and customers. We provide support and problem-solving skills to ensure our customers have an exceptional experience.
About the role
You will take ownership for orders from external and internal customers . You will be responsible for collaborating with Product team, Sales and account support teams to ensure successful and on-time delivery of services. You will have the opportunity to learn, develop and create complex reports for sharing insights and knowledge.
Responsibilities
• Always maintain Customer experience
• Ensure all the access and entitlements requests are processed within the agreed TAT & quality.
• Respond professionally to customer queries by phone/ and e-mail using the Best Practice guidelines.
• Adhering to Business/Process requirements as per SOP/Training Module.
• Develop in-depth knowledge of process/business.
• Complete RCA (Root Cause Analysis) for any escalations received for team with appropriate CAPAs
• Understand and have end to end process knowledge for the process.
• Ensure Quality Audited whenever required for the team.
• Be the key resource and support for the collections in the invoicing process.
Requirements
• Have good experience in a customer service or customer-facing role.
• Be a great problem solver, resolving problems using existing solutions.
• Be able to adapt and flex to deliver multiple priorities in a rapidly changing administrative environment.
• Have excellent computer skills in Microsoft Office with proficiency in Excel and the ability to learn new systems.
• Be fluent in English, verbal and written and have excellent all-round communication skills.
• Able to work as a team player and to effectively collaborate within a matrix organization.
• Person should be comfortable with different shifts based on business need(UK/US/INDIA)
Work in a way that works for you
We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
• Working remotely from home or in our office in a flexible hybrid pattern( Based On Business Need )
Working for you
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
• Comprehensive Health Insurance: Covers you, your immediate family, and parents.
• Enhanced Health Insurance Options: Competitive rates negotiated by the company.
• Group Life Insurance: Ensuring financial security for your loved ones.
• Group Accident Insurance: Extra protection for accidental death and permanent disablement.
• Flexible Working Arrangement: Achieve a harmonious work-life balance.
• Employee Assistance Program: Access support for personal and work-related challenges.
• Medical Screening: Your well-being is a top priority.
• Modern Family Benefits: Maternity, paternity, and adoption support.
• Long-Service Awards: Recognizing dedication and commitment.
• New Baby Gift: Celebrating the joy of parenthood.
• Subsidized Meals in Chennai: Enjoy delicious meals at discounted rates.
• Various Paid Time Off: Take time off with Casual Leave, Sick Leave, Privilege Leave, Compassionate Leave, Special Sick Leave, and Gazetted Public Holidays.
• Free Transport pick up and drop from the home -office - home (applies in Chennai)
About the Business
A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world’s grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world.
Elsevier is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, ****** orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK , or please contact 1-85XXXXXX.
💡 Quick Summary
Seeking a career-building opportunity? The Customer Service - Order to Cash Associate position is now open for candidates interested in the Work from home Jobs sector. This role in Jaipur offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Work from home Jobs is a plus.
