Job Description
Customer Support Executive
Equal (Unique Power Technologies) is a leading manufacturer. Formed in 2001, Unique Power Technologies is one of the pioneers in the weighing mechanism industry. With an industry experience of more than 21 years, its brand Equal has created a niche for itself in the digital weighing scale industry as a symbol of Trust & Quality.
Location - Jaipur
Experience – 0.6yr. To 1yrs.
Salary range – 12,000 To 16,000 per month
Responsibilities :-
Manage of incoming phone calls
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers
Job Types: Full-time, Regular / Permanent, Fresher
Salary: ₹12,000.00 - ₹16,000.00 per month
Benefits:
Health insurance
Internet reimbursement
Leave encashment
Provident Fund
Schedule:
Day shift
Supplemental pay types:
Performance bonus
Yearly bonus
Ability to commute/relocate:
Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (Required)
Education:
Diploma (Preferred)
Experience:
total work: 1 year (Preferred)
Customer service: 1 year (Preferred)
Language:
English (Preferred)
Hindi (Preferred)
Speak with the employer
++1-XXXXXXXXXX
Equal (Unique Power Technologies) is a leading manufacturer. Formed in 2001, Unique Power Technologies is one of the pioneers in the weighing mechanism industry. With an industry experience of more than 21 years, its brand Equal has created a niche for itself in the digital weighing scale industry as a symbol of Trust & Quality.
Location - Jaipur
Experience – 0.6yr. To 1yrs.
Salary range – 12,000 To 16,000 per month
Responsibilities :-
Manage of incoming phone calls
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers
Job Types: Full-time, Regular / Permanent, Fresher
Salary: ₹12,000.00 - ₹16,000.00 per month
Benefits:
Health insurance
Internet reimbursement
Leave encashment
Provident Fund
Schedule:
Day shift
Supplemental pay types:
Performance bonus
Yearly bonus
Ability to commute/relocate:
Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (Required)
Education:
Diploma (Preferred)
Experience:
total work: 1 year (Preferred)
Customer service: 1 year (Preferred)
Language:
English (Preferred)
Hindi (Preferred)
Speak with the employer
++1-XXXXXXXXXX
💡 Quick Summary
Seeking a career-building opportunity? The Customer Service position is now open for candidates interested in the BPO Jobs sector. This role in Rajasthan offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
