Customer Service Rep | Banking

A local bank in Spokane is interested in hiring Customer Service Representatives to join their team onsite in Spokane, WA! The team is looking for candidates with experience in providing exceptional client service, researching and resolving problems and errors, and supporting clients and branches with online and mobile banking as well as all other loan-related transactions.

Responsibilities:

• Provide exceptional client service by researching and resolving problems and errors.

• Support clients and branches with online and mobile banking and all other loan-related transactions.

• Contribute to department service quality goal achievement.

• Proactively assess clients' service needs, resolve inquiries, provide account information, and perform a variety of transactions on the clients' behalf.

• Actively expand existing client relationships by cross-selling products and services or referring clients to appropriate sales staff.

• Utilize computerized systems to gather information, troubleshoot, and track calls.

• Comply with policies, procedures, security requirements, and government regulations.

Skills & Qualifications:

• Customer Service Representative experience.

• Call Center experience.

• Banking/Financial experience (preferred).

• Bilingual in Spanish and English (not required).

Pay and Benefits

The pay range for this position is $20.00 - $20.00

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

Medical, dental & vision

Critical Illness, Accident, and Hospital

401(k) Retirement Plan Pre-tax and Roth post-tax contributions available

Life Insurance (Voluntary Life & AD&D for the employee and dependents)

Short and long-term disability

Health Spending Account (HSA)

Transportation benefits

Employee Assistance Program

Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Spokane,WA.

Application Deadline

This position will be accepting applications until Dec 23, 2024.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, ****** orientation, gender identity, genetic information or any characteristic protected by law.