Job Description
Responsibilities:
We are Hiring for International Backend Process only for location Malad West Mumbai Region only
Manage international voice processes
Lead customer service team
Investigate fraud incidents
Oversee blended processes
Handle incoming calls from UK & US clients
Lead customer service team in handling international calls Manage fraud investigations with US/UK processes
Oversee blended process for incoming requests
Lead international voice processes for US & UK Client handle customer queries via phone, email & Chat investigate fraud cases with cross-functional teams Manage blended CSR operations for inbound calls
Lead customer service team, ensuring exceptional handling of international calls.
Oversee fraud investigations, blended processes & US/UK voice processing
Interested candidates request to share there resume on mail whatsapp +32115+875
Industry type :- BPO / Call Centre
Department:- Customer Success, Service & Operations
Role :- Back Office Operations
Role category:- Back Office
Employment type :- Full Time, Temporary/Contractual
Education:- Any Graduate
💡 Quick Summary
Seeking a career-building opportunity? The Customer Service representation position is now open for candidates interested in the Work from home Jobs sector. This role in Jaipur offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Work from home Jobs is a plus.
