Customer Service Representative

💰 ₹50,400 - ₹80,640 (Est.) 📍 Jaipur

Job Description

Location
A-15, Ajmer Rd, Vidyut Nagar B, Vidhyut Nagar, Jaipur, Rajasthan 302021, Jaipur, Rajasthan
 
Benefits
Pulled from the full job description
Health insurance
Cell phone reimbursement
Provident Fund
 
Full job description
Key Responsibilities:

Schedule and manage appointments and meetings between clients and the internal management team.
Act as a communication bridge between clients and internal stakeholders, ensuring smooth information flow.
Track and follow up on all scheduled interactions, ensuring all parties are informed and prepared.
Maintain detailed records of communications, meeting minutes, and action items.
Coordinate calendars using scheduling tools (Google Calendar, Outlook, Calendly, etc.).
Handle last-minute changes and rescheduling requests professionally and efficiently.
Support general operational functions related to client servicing and internal coordination.
Maintain high levels of confidentiality and professionalism in all interactions.
Provide timely reports and updates to the senior management team.
Requirements:

Bachelor’s degree in Business Administration, Operations, or related field.
Prior experience in operations, executive assistance, or client coordination preferred.
Excellent spoken and written English communication skills.
Proficiency in scheduling tools and productivity software (MS Office, Zoom, Google Workspace, Slack, etc.).
Strong organizational and time-management skills.
Comfortable working in a night shift (US time zone).
Ability to handle sensitive information and maintain confidentiality.
A proactive, solution-oriented mindset with attention to detail.
Job Type: Full-time

Pay: ₹10,742.71 - ₹35,000.00 per month

Benefits:

Cell phone reimbursement
Health insurance
Provident Fund
Schedule:

US shift
Experience:

Customer relationship management: 2 years (Required)
Language:

English (Required)
Location:

Jaipur, Rajasthan (Required)
Work Location: In person

💡 Quick Summary

Seeking a career-building opportunity? The Customer Service Representative position is now open for candidates interested in the Software Developer Jobs sector. This role in Jaipur offers a professional environment and growth potential.

Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Software Developer Jobs is a plus.

Sponsored

Job Details

Company Name: EP Soft Pvt. Ltd

Frequently Asked Questions

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The expected salary for Customer Service Representative in Jaipur is ₹50,400 - ₹80,640 (Est.) per month. Actual compensation may vary based on experience and negotiation.
No, Customer Service Representative is an on-site position based in Jaipur. Candidates must be able to commute or relocate to this location.
Basic communication skills, a proactive attitude, and the ability to work in a team are required for Customer Service Representative. Previous experience in Software Developer Jobs is a plus. Freshers may also apply depending on the employer's requirements.
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