Job Description
Overview
SINCE 1938 WE HAVE BEEN IN THE APPLIANCE BUSINESS. FADS HAVE COME AND GONE BUT OLD STYLE FASHION SERVICE NEVER GOES OUT OF STYLE.
We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service and support. Your primary responsibility will be to assist customers with inquiries, resolve issues, and promote our products and services. The ideal candidate will possess strong communication skills and a passion for helping others.
Responsibilities
Respond promptly to customer inquiries via phone, email, or chat.
Provide accurate information regarding products and services.
Assist customers with order placement, tracking, and returns.
Resolve customer complaints in a professional manner.
Upsell additional products or services when appropriate.
Maintain detailed records of customer interactions and transactions through data entry.
Collaborate with team members to improve customer service processes.
Follow up with customers to ensure satisfaction and retention.
we started in 1969and we are continully growing.
we are the 3rd generation of appliance family
you will be looking after apartment owners and also our new website.
must have great computer skills
must be able to drive to customers locations
Job Type: Full-time
Pay: $19.00-$30.00 per hour
Education:
Secondary School (preferred)
Experience:
Call center: 1 year (preferred)
Customer service: 1 year (preferred)
Work Location: In person
SINCE 1938 WE HAVE BEEN IN THE APPLIANCE BUSINESS. FADS HAVE COME AND GONE BUT OLD STYLE FASHION SERVICE NEVER GOES OUT OF STYLE.
We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service and support. Your primary responsibility will be to assist customers with inquiries, resolve issues, and promote our products and services. The ideal candidate will possess strong communication skills and a passion for helping others.
Responsibilities
Respond promptly to customer inquiries via phone, email, or chat.
Provide accurate information regarding products and services.
Assist customers with order placement, tracking, and returns.
Resolve customer complaints in a professional manner.
Upsell additional products or services when appropriate.
Maintain detailed records of customer interactions and transactions through data entry.
Collaborate with team members to improve customer service processes.
Follow up with customers to ensure satisfaction and retention.
we started in 1969and we are continully growing.
we are the 3rd generation of appliance family
you will be looking after apartment owners and also our new website.
must have great computer skills
must be able to drive to customers locations
Job Type: Full-time
Pay: $19.00-$30.00 per hour
Education:
Secondary School (preferred)
Experience:
Call center: 1 year (preferred)
Customer service: 1 year (preferred)
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Customer Service Representative position is now open for candidates interested in the Data Entry Jobs sector. This role in New York City offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Data Entry Jobs is a plus.
