Job Description
Job details
No matching job preferences
Salary
₹16,000 - ₹25,000 a month
Job type
Full-time
Shift and schedule
Morning shift
Day shift
Qualifications
Higher Secondary(12th Pass) (Preferred)
Total work: 1 year (Preferred)
Customer service: 1 year (Preferred)
English (Preferred)
Full Job Description
A Customer Service Representative (CSR) is responsible for providing excellent customer service to clients and customers. The job requires strong communication and problem-solving skills to ensure that customers are satisfied with the company's products or services. The main duties of a CSR include:
Handling customer inquiries: CSRs need to be knowledgeable about the company's products or services to answer customer questions and concerns.
Resolving complaints: If customers have issues with a product or service, CSRs must address the problem and find a solution to satisfy the customer.
Processing orders: CSRs take orders from customers and ensure that they are processed accurately and in a timely manner.
Updating customer records: CSRs keep customer records up-to-date by adding new information or changes to their accounts.
Providing product or service information: CSRs provide detailed information about products or services, including features, pricing, and availability.
Collaborating with other departments: CSRs work closely with other departments, such as sales or technical support, to provide customers with the best possible service.
Maintaining a positive attitude: CSRs must maintain a positive attitude and remain calm and professional, even when dealing with difficult customers.
Meeting performance targets: CSRs are often evaluated based on their ability to meet performance targets, such as response time and customer satisfaction ratings.
Overall, a CSR must have excellent communication skills, be able to work well under pressure, and be committed to providing excellent customer service.
Job Type: Full-time
Salary: ₹16,000.00 - ₹25,000.00 per month
Schedule:
Day shift
Morning shift
Ability to commute/relocate:
Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Education:
Higher Secondary(12th Pass) (Preferred)
Experience:
total work: 1 year (Preferred)
Customer service: 1 year (Preferred)
Language:
English (Preferred)
Speak with the employer
++1 7718+62405
Hiring Insights
Hiring 2 candidates for this role
Job activity
Posted Today
No matching job preferences
Salary
₹16,000 - ₹25,000 a month
Job type
Full-time
Shift and schedule
Morning shift
Day shift
Qualifications
Higher Secondary(12th Pass) (Preferred)
Total work: 1 year (Preferred)
Customer service: 1 year (Preferred)
English (Preferred)
Full Job Description
A Customer Service Representative (CSR) is responsible for providing excellent customer service to clients and customers. The job requires strong communication and problem-solving skills to ensure that customers are satisfied with the company's products or services. The main duties of a CSR include:
Handling customer inquiries: CSRs need to be knowledgeable about the company's products or services to answer customer questions and concerns.
Resolving complaints: If customers have issues with a product or service, CSRs must address the problem and find a solution to satisfy the customer.
Processing orders: CSRs take orders from customers and ensure that they are processed accurately and in a timely manner.
Updating customer records: CSRs keep customer records up-to-date by adding new information or changes to their accounts.
Providing product or service information: CSRs provide detailed information about products or services, including features, pricing, and availability.
Collaborating with other departments: CSRs work closely with other departments, such as sales or technical support, to provide customers with the best possible service.
Maintaining a positive attitude: CSRs must maintain a positive attitude and remain calm and professional, even when dealing with difficult customers.
Meeting performance targets: CSRs are often evaluated based on their ability to meet performance targets, such as response time and customer satisfaction ratings.
Overall, a CSR must have excellent communication skills, be able to work well under pressure, and be committed to providing excellent customer service.
Job Type: Full-time
Salary: ₹16,000.00 - ₹25,000.00 per month
Schedule:
Day shift
Morning shift
Ability to commute/relocate:
Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Education:
Higher Secondary(12th Pass) (Preferred)
Experience:
total work: 1 year (Preferred)
Customer service: 1 year (Preferred)
Language:
English (Preferred)
Speak with the employer
++1 7718+62405
Hiring Insights
Hiring 2 candidates for this role
Job activity
Posted Today
💡 Quick Summary
Seeking a career-building opportunity? The Customer Service Representative position is now open for candidates interested in the MIS Executive sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in MIS Executive is a plus.
