Job Description
Job details
No matching job preferences
Job type
Full-time
Shift and schedule
Morning shift
Day shift
Monday to Friday
Benefits & Perks
Provident Fund
Benefits
Pulled from the full job description
Provident Fund
Full Job Description
BEAUTEX INDUSTRIES PVT LTD
CUSTOMER SUPPORT EXECUTIVE : H2H
Name of the Position :Happy to Help Executive (Customer Support Executuive)
Location for the Position : Mumbai , Pune , Delhi and Chandigarh
Gender : Female only
Number of Positions : Each Location 1 Total 2
Experience : 6 Months to 2 years
Package : 1,80,000 LPA to 3,00,000 LPA
Roles and Responsibilities :
Identifying new Opportunities
Supporting Sales & Development department
Escalating any complaints
Updating Database
Manage large amount of incoming calls
Generate Sales Leads
Identify and assess customer needs to satisfaction
Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
Follow communication procedures, guidelines and policies
Resolve customer complaints via phone, email, mail or social media
Escalating Issues to Senior Sales Department if remains unresolved more than 2 to 3 weeks
Working According to the TAT of the Call Time
Generating Maximum Leads in a day and Reporting to Relationship Manager all the
Lead Counts on Email Everyday Before Leaving
Skills Required : Enthusiasm , Problem Solving Attitude , Productive Work , Effective Leads , Market Research , Market Trends , Social Media Management , Good Written and Verbal Communication , Good Typing Speed , Excellent Fluency in Languages , Effective Soft Skills Excellent Communicartion on call.
Job Type: Full-time
Benefits:
Provident Fund
Schedule:
Day shift
Monday to Friday
Morning shift
Supplemental pay types:
Performance bonus
Work Location: One location
Hiring Insights
Application response rate: 54%
Hiring 2 candidates for this role
Job activity
Posted Just posted
No matching job preferences
Job type
Full-time
Shift and schedule
Morning shift
Day shift
Monday to Friday
Benefits & Perks
Provident Fund
Benefits
Pulled from the full job description
Provident Fund
Full Job Description
BEAUTEX INDUSTRIES PVT LTD
CUSTOMER SUPPORT EXECUTIVE : H2H
Name of the Position :Happy to Help Executive (Customer Support Executuive)
Location for the Position : Mumbai , Pune , Delhi and Chandigarh
Gender : Female only
Number of Positions : Each Location 1 Total 2
Experience : 6 Months to 2 years
Package : 1,80,000 LPA to 3,00,000 LPA
Roles and Responsibilities :
Identifying new Opportunities
Supporting Sales & Development department
Escalating any complaints
Updating Database
Manage large amount of incoming calls
Generate Sales Leads
Identify and assess customer needs to satisfaction
Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
Follow communication procedures, guidelines and policies
Resolve customer complaints via phone, email, mail or social media
Escalating Issues to Senior Sales Department if remains unresolved more than 2 to 3 weeks
Working According to the TAT of the Call Time
Generating Maximum Leads in a day and Reporting to Relationship Manager all the
Lead Counts on Email Everyday Before Leaving
Skills Required : Enthusiasm , Problem Solving Attitude , Productive Work , Effective Leads , Market Research , Market Trends , Social Media Management , Good Written and Verbal Communication , Good Typing Speed , Excellent Fluency in Languages , Effective Soft Skills Excellent Communicartion on call.
Job Type: Full-time
Benefits:
Provident Fund
Schedule:
Day shift
Monday to Friday
Morning shift
Supplemental pay types:
Performance bonus
Work Location: One location
Hiring Insights
Application response rate: 54%
Hiring 2 candidates for this role
Job activity
Posted Just posted
💡 Quick Summary
Seeking a career-building opportunity? The Customer Service Representative position is now open for candidates interested in the MIS Executive sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in MIS Executive is a plus.