Job Description
1. Support & provide customer service via phone-calls & chats.
2. Effectively dealing with customers & identify and assess customers’ needs to achieve satisfaction
3. Taking care of after sales services
4. Build sustainable relationships and trust with customer accounts through open and interactive communication
5. Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
6. Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
7. Refer unresolved customer grievances or special requests to designated departments for further investigation.
Job Type: Full-time
Pay: ₹18,000.00 - ₹25,000.00 per month
Schedule:
Day shift
Work Location: In person
2. Effectively dealing with customers & identify and assess customers’ needs to achieve satisfaction
3. Taking care of after sales services
4. Build sustainable relationships and trust with customer accounts through open and interactive communication
5. Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
6. Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
7. Refer unresolved customer grievances or special requests to designated departments for further investigation.
Job Type: Full-time
Pay: ₹18,000.00 - ₹25,000.00 per month
Schedule:
Day shift
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Customer Service Representative position is now open for candidates interested in the Customer Care Executive sector. This role in Jaipur offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care Executive is a plus.
