Job Description
Reporting to the Customer Service Team Leader you will:
Support and liaise with our internal/external customers.
Develop and maintain strong internal/external customer relationships.
Be involved in any process improvements to raise quality and service.
Pro-actively identify and inform customers of any network delays.
Managing customer queries via phone/email and manage customer escalations.
Resolving customer queries in a timely and professional manner
Support and liaise with our internal/external customers.
Develop and maintain strong internal/external customer relationships.
Be involved in any process improvements to raise quality and service.
Pro-actively identify and inform customers of any network delays.
Managing customer queries via phone/email and manage customer escalations.
Resolving customer queries in a timely and professional manner
💡 Quick Summary
Seeking a career-building opportunity? The Customer Service Representative position is now open for candidates interested in the Telecaller Jobs sector. This role in Auckland offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Telecaller Jobs is a plus.
