Customer Service Representative

💰 ₹18,000 - ₹28,800 (Est.) 📍 Jaipur

Job Description

Customer Service Representative

Location: Nr. 200 FT Puliya, Ajmer Road, Jaipur
Company: PUNO

Job Summary:

We are looking for an enthusiastic and customer-oriented Customer Service Representative (Promoter) to join our team at PUNO. The ideal candidate will ensure visitors have a memorable experience by addressing their queries, assisting them in gameplay, promoting offerings, and maintaining a safe and engaging environment in our game zone and trampoline park.

Key Responsibilities:

1. Greet and interact with visitors to provide a warm and welcoming experience.

2. Address customer queries related to games, activities, and facilities promptly and professionally.

3. Assist visitors in understanding and participating in games and activities.

4. Promote and cross-sell games, packages, and other offerings to maximize customer engagement.

5. Ensure customer safety by monitoring trampoline park activities and enforcing safety guidelines.

6. Provide information about rules, safety instructions, and game mechanics to visitors.

7. Handle minor troubleshooting for games and escalate technical issues as needed.

8. Maintain a clean, organized, and safe environment for customers.

+. Gather feedback from customers to continuously improve service delivery.

Qualifications and Skills:

l High school diploma or equivalent; a bachelor's degree is a plus.

l Prior experience in customer service, hospitality, or a related field is preferred.

l Strong interpersonal and communication skills.

l Enthusiastic, energetic, and able to engage with people of all ages.

l Ability to multitask and handle a dynamic work environment.

l Basic knowledge of safety protocols in activity zones is an advantage.

What We Offer:

l A vibrant and fun work environment.

l Opportunities for growth within the company. Shift Time : 12 Noon to 10 Evening

l 11000 NTH+ PF and ESIC

If you have a passion for delivering exceptional customer experiences and thrive in a dynamic environment, we’d love to have you as part of our team! For interview contact on or ravikumaragarwal@funatpuno.com

Job Types: Full-time, Permanent, Fresher

Pay: ₹11,032.00 - ₹11,033.00 per month

Benefits:

Health insurance
Provident Fund
Schedule:

Fixed shift
Work Location: In person

 

💡 Quick Summary

Seeking a career-building opportunity? The Customer Service Representative position is now open for candidates interested in the Work from home Jobs sector. This role in Jaipur offers a professional environment and growth potential.

Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Work from home Jobs is a plus.

Sponsored

Job Details

Company Name: PUNO - The Adventure Park

Frequently Asked Questions

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The expected salary for Customer Service Representative in Jaipur is ₹18,000 - ₹28,800 (Est.) per month. Actual compensation may vary based on experience and negotiation.
No, Customer Service Representative is an on-site position based in Jaipur. Candidates must be able to commute or relocate to this location.
Basic communication skills, a proactive attitude, and the ability to work in a team are required for Customer Service Representative. Previous experience in Work from home Jobs is a plus. Freshers may also apply depending on the employer's requirements.
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