Customer Service Representative

💰 $5,040 - $8,064 (Est.) 📍 Adelaide ⏰ Part Time 🕐 3 days ago

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Hafele Australia Pty Ltd








Company: Häfele Australia Pty. Ltd.
Location: Adelaide, AU
Job Category: Sales
Employment Type: Permanent
About Häfele
Häfele is a global leading specialist for furniture fittings and building hardware to the kitchen and broader construction industry. Celebrating the company’s worldwide 100th anniversary in 2023 and its 40th anniversary in Australia in 2022, it is a reputable brand that’s known for its expertise locally and globally.
Our product range is extensive, encompassing more than 150,000 articles, meaning we can serve a wide variety of customers with our expertise. Our company purpose of “Maximising the value of space. Together”, helps us focus on creating value for our employees, suppliers and customers alike.
With Subsidiaries in 38 countries and a team of 8,000 professionals, we are proud to serve the furniture and kitchen industry, as well as architects, interior designers, builders, developers and resellers from more than 150 countries.

This is an outstanding opportunity to be part of a motivated friendly customer service team based in Adelaide.

Key Responsibilities
Your day will fly by as you

Answer national sales calls
Process customer's orders, pricing, delivery requests and other enquiries
Meet and greet in the showroom as back up.
Develop a genuine understanding of our customers' needs to assist with product selection
Prepare customised quotations and promote our extensive range of products
Maintain showroom displays & brochure replenishments as part of the Adelaide team
Promote good relations with customers and prospective customers
Provide advice on planning, installation and operation of our quality products while in showroom
Support our external sales team

We Are Seeking
An enthusiastic, friendly team player
An energetic individual providing exceptional face-to-face customer service & support
Excellent communication skills (verbal & written)
Excellent customer service skills
Strong interpersonal skills and professional telephone etiquette
Exceptional problem solving and analytical skills
A background in kitchen, cabinetmaking or joinery would be ideal, but not essential
Attention to detail, self-motivated and confident
Previous experience with SAP will be a benefit but not a necessity
Full working rights in Australia

What You Need To Apply
A pro-active and driven individual who works well within a team and demonstrates aptitude and passion for customer service
Excellent communication and problem-solving skills
Strong interpersonal skills and professional telephone etiquette
Previous experience in customer service preferred
SAP (SD module) experience is preferred

Why Join Häfele
Modern office and a great supportive and stable team environment
Innovative and forward-thinking business
Competitive Salary & bonus system
Access to employee wellness platform
Up to eight Flexi days per year

To be eligible to apply for this position you must have an appropriate Australian or New Zealand work visa.

Please note Häfele Australia Pty Ltd operates a direct sourcing model so no agency introductions.

Email enquiries are welcome to [email protected]

💡 Quick Summary

Seeking a career-building opportunity? The Customer Service Representative position is now open for candidates interested in the BPO Jobs sector. This role in Adelaide offers a professional environment and growth potential.

Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.

Sponsored

Job Details

Company Name: Hafele Australia Pty Ltd

Frequently Asked Questions

Click the Apply Now button on this page, login or register for free on CallCenterJob.co.in, fill in your name, mobile number, city, and experience, then submit your application. The recruiter will contact you directly.
The expected salary for Customer Service Representative in Adelaide is $5,040 - $8,064 (Est.) per month. Actual compensation may vary based on experience and negotiation.
No, Customer Service Representative is an on-site position based in Adelaide. Candidates must be able to commute or relocate to this location.
Basic communication skills, a proactive attitude, and the ability to work in a team are required for Customer Service Representative. Previous experience in BPO Jobs is a plus. Freshers may also apply depending on the employer's requirements.
Yes, CallCenterJob.co.in is completely free for job seekers. Never pay money to apply for any job. If anyone asks for payment to process your application, report it immediately using the "Report this Job" button.

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