Job Description
Skip to main content
Start of main content
Job title, keywords or company
South Australia
50 km
Jobs you haven't seen
filter
Pay
filter
Remote
filter
Job Type
filter
Education level
filter
jobs in South Australia
0 jobs
Female Support Worker
Vision Disability Services
Munno Para SA
Visited 7 days ago
Inspector - Special Services Group
NDE Solutions
Adelaide SA 5000
Health insurance
Gym membership
Insurance services
Employee assistance program
Service Manager
Often responds within 1 day
atWork Australia
Elizabeth SA 5112
Parental leave
Employee assistance program
Salary packaging
View similar jobs with this employer
Trades Assistant – Learn Caulking (Training Provided)
Correct Caulking
Adelaide SA 5000
Referral program
Visited 8 days ago
Babysitter/Nanny
SafeNest BabySitting
Greater Adelaide SA
Visited 6 days ago
Land Management Officer | Kangaroo Island
Often responds within 7 days
Australian Wildlife Conservancy
Kingscote SA
Visited 5 days ago
Maintenance Officer
ACH Group
Greater Adelaide SA
Health insurance
Employee assistance program
Salary packaging
Customer Service Officer
AnglicareSA
Hindmarsh SA 5007
Parental leave
Health insurance
Gym membership
Employee assistance program
Salary packaging
Visited 6 days ago
Receptionist
Often responds within 1 day
Pro Active Health
Para Hills SA 5096
Gym membership
Onsite gym
Service Coordinator - Adelaide
BET Group Global
Greater Adelaide SA
Dispatch Storeperson
IM Partners
Greater Adelaide SA
Opportunities for promotion
Customer Service Representative
Vinidex Pty Ltd (Australia)
Greater Adelaide SA
Parental leave
Employee assistance program
On-site parking
Visited 5 days ago
Customer Support Specialist - Japanese Speaker
TeamViewer Germany GmbH
Adelaide SA 5000
Visited 7 days ago
Program Manager
Often responds within 1 day
Datacom
Adelaide SA 5000
Visited 7 days ago
Field Sales Consultant
Often responds within 1 day
Red Energy
Adelaide SA 5000
Paid training
Employee discount
Uniform provided
Company tablet
Visited 8 days ago
Facilities Manager
Cushman & Wakefield
Adelaide SA 5000
Private Piano Teacher (WFH)
Piano Generation
South Australia
Professional development assistance
Work from home
On-site parking
ServiceNow Consultant
Sysintegra Pty Ltd
Adelaide SA 5000
On-the-job training
Exercise Physiologist
Often responds within 1 day
Healthstin
Salisbury North SA 5108
Professional development assistance
Employee mentoring program
Gym membership
Visited 6 days ago
Employee Support - Panorama
Bedford
Panorama SA 5041
Visited 4 days ago
Research Associate
University of Canberra
Bruce SA
Health insurance
Employee assistance program
People Partner - Panorama
Bedford
Panorama SA 5041
Visited 4 days ago
Gaming Analyst
SkyCity Entertainment Group
Greater Adelaide SA
Research and Evaluation Officer - Adelaide
The Kids Research Institute Australia
Greater Adelaide SA
Health insurance
Employee discount
Extended annual leave
Salary packaging
Hatchery Technician
Yumbah Aquaculture
Arno Bay SA
Visited 6 days ago
People also searched:
Employers: Post a Job
Vinidex Pty Ltd (Australia)
Aliaxis exists to bring solutions to the world's water challenges and accelerate the transition to clean energy. We are a global leader in high-quality piping & fitting solutions for use in building, infrastructure, industrial and agricultural applications across the globe. Over 15,000 people work for us in more than 40 countries with 80 manufacturing sites.
Vinidex
For over six decades, Vinidex has been leading the way – setting the industry benchmark for pipeline systems and solutions. Our legacy spans across building, infrastructure, agriculture, and civil sectors.
We make life flow with groundbreaking, high-quality products, connecting everything from water, gas, and energy throughout Australia.
With the Aliaxis group as our parent company, we are part of one of the world's largest global networks to bring solutions to the world's water challenges.
We are proud of our focus on operating on 100% renewable energy by the end of 2027 and our recycling programs across our sites, and are looking for passionate people that want to be part of our journey and embrace the behaviours that we stand for:
We Dare to challenge the status quo, to innovate and to learn fast
We Care for the environment, our customers and each other
We Deliver by taking accountability for our decisions and actions
What will you do
Due to continued growth, we are looking for 2 Customer Service Officer superstars to join our dynamic, team focused and fun customer service team. You are proactive, able to think outside of the box and are customer centric and passionate about providing the best customer experience.
Reporting to the National Customer Service Manager and based at our North Plympton site, you will be the first point of contact to support our Distributor customers, including processing orders, advising on pricing and delivery enquires, and answering phone calls to provide solutions and keep our customers updated. Your exceptional relationship building skills, attention to detail and ability to partner across all areas the business, will ensure your success and ours!
This position specifically supports our distributor customers, however at times there may a requirement to support customers from other segments.
Ensures ‘logged’ into the ACD phone system to guarantee availability to answer inbound calls presented to the Call Centre.
Provide order updates, assist customers with product availability, promotions, and pricing enquiries.
Receive, processes and verify the accuracy of orders received via email, phone, EDI.
Review and maintain outstanding back-order reports, to ensure customer orders are processed and delivered on time and in the most efficient way.
Manage your caseload efficiently and accurately at all times including updating notes on client files and contacts to ensure a seamless customer experience.
Build and sustain positive relationships with customers and team members (Sales, Distribution, Production, Finance, Administration, Quality.)
Take personal responsibility for accurate completion of work and seek assistance when required
Remain positive and respond to pressure in a calm manner whilst sharing information to ensure others are kept informed of issues.
Suggest methods to improve efficiency and service to both internal and external customers.
About you
Ideally you will have 1-2 years Customer Service experience within a Manufacturing, Retail, Trade, Hospitality or FMCG industry (Plastics, Building Products, Plumbing, Hardware or FMCG – highly considered)
Experience dealing with customer resolutions, problem-solving and the ability to navigate complex manufacturing process’ to find the best solution.
Computer literate with solid Microsoft Office skills and proficient with ERP/CRM systems (SAP and Salesforce advantageous).
Exceptional communication skills both verbal and written, with the ability to build meaningful relationships with all stakeholders including customers, to influence and negotiate to get the best outcome.
Demonstrated team player with a collaborative style who is positive, resilient and wants to work in a team that likes to have some fun.
Excellent time management and coordination skills with a sense of urgency, results focused, with high attention to detail and analytical mindset
You have a can-do attitude, are flexible, adaptable and always have the customer at the forefront of everything you do!
Why join us? We care
Rotating weekly roster working hours between 7.00am to 5.00pm giving you time to do life admin, school drop off/ pick up or work on your health and wellbeing.
Onsite parking, uniform optional and annual bonus scheme
You will enjoy working for a business that is conscious about what we do, how it operates and our impact on the environment.
Industry leading paid parental leave - 26 weeks paid parental leave for primary carer and 4 weeks paid secondary carer.
Employee Assistance Program access for you & your immediate family.
Employee Recognition Programs and Service Awards.
Opportunity to join our mentoring programs.
Diversity, equity, and inclusion is close to our heart as a global business, you will have the opportunity to join the DEI council.
Career development opportunities available at home and abroad.
A safe work environment with a strong focus on "Go for Zero".
For more information this role, please contact Carla Treuer on 0497XXXXXX.
Aliaxis is proud to be an equal opportunity employer who welcomes candidates and employees from all backgrounds. We are committed to building and investing in a culture of belonging, where all our employees feel empowered, can be their true selves and are able to bring their best ideas forward and contribute to the company’s “Growth with Purpose” strategy.
For us, equity and belonging starts at the application step: whether it's offering flexibility in scheduling interviews, or ensuring a supportive and inclusive environment, we strive to remove barriers and create equal opportunities for all applicants. Should you have specific needs, please do not hesitate to let us know and we will do our best to accommodate.
Just a heads up – we are currently not accepting CVs from recruitment agencies. Thanks for your understanding and cooperation!
Start of main content
Job title, keywords or company
South Australia
50 km
Jobs you haven't seen
filter
Pay
filter
Remote
filter
Job Type
filter
Education level
filter
jobs in South Australia
0 jobs
Female Support Worker
Vision Disability Services
Munno Para SA
Visited 7 days ago
Inspector - Special Services Group
NDE Solutions
Adelaide SA 5000
Health insurance
Gym membership
Insurance services
Employee assistance program
Service Manager
Often responds within 1 day
atWork Australia
Elizabeth SA 5112
Parental leave
Employee assistance program
Salary packaging
View similar jobs with this employer
Trades Assistant – Learn Caulking (Training Provided)
Correct Caulking
Adelaide SA 5000
Referral program
Visited 8 days ago
Babysitter/Nanny
SafeNest BabySitting
Greater Adelaide SA
Visited 6 days ago
Land Management Officer | Kangaroo Island
Often responds within 7 days
Australian Wildlife Conservancy
Kingscote SA
Visited 5 days ago
Maintenance Officer
ACH Group
Greater Adelaide SA
Health insurance
Employee assistance program
Salary packaging
Customer Service Officer
AnglicareSA
Hindmarsh SA 5007
Parental leave
Health insurance
Gym membership
Employee assistance program
Salary packaging
Visited 6 days ago
Receptionist
Often responds within 1 day
Pro Active Health
Para Hills SA 5096
Gym membership
Onsite gym
Service Coordinator - Adelaide
BET Group Global
Greater Adelaide SA
Dispatch Storeperson
IM Partners
Greater Adelaide SA
Opportunities for promotion
Customer Service Representative
Vinidex Pty Ltd (Australia)
Greater Adelaide SA
Parental leave
Employee assistance program
On-site parking
Visited 5 days ago
Customer Support Specialist - Japanese Speaker
TeamViewer Germany GmbH
Adelaide SA 5000
Visited 7 days ago
Program Manager
Often responds within 1 day
Datacom
Adelaide SA 5000
Visited 7 days ago
Field Sales Consultant
Often responds within 1 day
Red Energy
Adelaide SA 5000
Paid training
Employee discount
Uniform provided
Company tablet
Visited 8 days ago
Facilities Manager
Cushman & Wakefield
Adelaide SA 5000
Private Piano Teacher (WFH)
Piano Generation
South Australia
Professional development assistance
Work from home
On-site parking
ServiceNow Consultant
Sysintegra Pty Ltd
Adelaide SA 5000
On-the-job training
Exercise Physiologist
Often responds within 1 day
Healthstin
Salisbury North SA 5108
Professional development assistance
Employee mentoring program
Gym membership
Visited 6 days ago
Employee Support - Panorama
Bedford
Panorama SA 5041
Visited 4 days ago
Research Associate
University of Canberra
Bruce SA
Health insurance
Employee assistance program
People Partner - Panorama
Bedford
Panorama SA 5041
Visited 4 days ago
Gaming Analyst
SkyCity Entertainment Group
Greater Adelaide SA
Research and Evaluation Officer - Adelaide
The Kids Research Institute Australia
Greater Adelaide SA
Health insurance
Employee discount
Extended annual leave
Salary packaging
Hatchery Technician
Yumbah Aquaculture
Arno Bay SA
Visited 6 days ago
People also searched:
Employers: Post a Job
Vinidex Pty Ltd (Australia)
Aliaxis exists to bring solutions to the world's water challenges and accelerate the transition to clean energy. We are a global leader in high-quality piping & fitting solutions for use in building, infrastructure, industrial and agricultural applications across the globe. Over 15,000 people work for us in more than 40 countries with 80 manufacturing sites.
Vinidex
For over six decades, Vinidex has been leading the way – setting the industry benchmark for pipeline systems and solutions. Our legacy spans across building, infrastructure, agriculture, and civil sectors.
We make life flow with groundbreaking, high-quality products, connecting everything from water, gas, and energy throughout Australia.
With the Aliaxis group as our parent company, we are part of one of the world's largest global networks to bring solutions to the world's water challenges.
We are proud of our focus on operating on 100% renewable energy by the end of 2027 and our recycling programs across our sites, and are looking for passionate people that want to be part of our journey and embrace the behaviours that we stand for:
We Dare to challenge the status quo, to innovate and to learn fast
We Care for the environment, our customers and each other
We Deliver by taking accountability for our decisions and actions
What will you do
Due to continued growth, we are looking for 2 Customer Service Officer superstars to join our dynamic, team focused and fun customer service team. You are proactive, able to think outside of the box and are customer centric and passionate about providing the best customer experience.
Reporting to the National Customer Service Manager and based at our North Plympton site, you will be the first point of contact to support our Distributor customers, including processing orders, advising on pricing and delivery enquires, and answering phone calls to provide solutions and keep our customers updated. Your exceptional relationship building skills, attention to detail and ability to partner across all areas the business, will ensure your success and ours!
This position specifically supports our distributor customers, however at times there may a requirement to support customers from other segments.
Ensures ‘logged’ into the ACD phone system to guarantee availability to answer inbound calls presented to the Call Centre.
Provide order updates, assist customers with product availability, promotions, and pricing enquiries.
Receive, processes and verify the accuracy of orders received via email, phone, EDI.
Review and maintain outstanding back-order reports, to ensure customer orders are processed and delivered on time and in the most efficient way.
Manage your caseload efficiently and accurately at all times including updating notes on client files and contacts to ensure a seamless customer experience.
Build and sustain positive relationships with customers and team members (Sales, Distribution, Production, Finance, Administration, Quality.)
Take personal responsibility for accurate completion of work and seek assistance when required
Remain positive and respond to pressure in a calm manner whilst sharing information to ensure others are kept informed of issues.
Suggest methods to improve efficiency and service to both internal and external customers.
About you
Ideally you will have 1-2 years Customer Service experience within a Manufacturing, Retail, Trade, Hospitality or FMCG industry (Plastics, Building Products, Plumbing, Hardware or FMCG – highly considered)
Experience dealing with customer resolutions, problem-solving and the ability to navigate complex manufacturing process’ to find the best solution.
Computer literate with solid Microsoft Office skills and proficient with ERP/CRM systems (SAP and Salesforce advantageous).
Exceptional communication skills both verbal and written, with the ability to build meaningful relationships with all stakeholders including customers, to influence and negotiate to get the best outcome.
Demonstrated team player with a collaborative style who is positive, resilient and wants to work in a team that likes to have some fun.
Excellent time management and coordination skills with a sense of urgency, results focused, with high attention to detail and analytical mindset
You have a can-do attitude, are flexible, adaptable and always have the customer at the forefront of everything you do!
Why join us? We care
Rotating weekly roster working hours between 7.00am to 5.00pm giving you time to do life admin, school drop off/ pick up or work on your health and wellbeing.
Onsite parking, uniform optional and annual bonus scheme
You will enjoy working for a business that is conscious about what we do, how it operates and our impact on the environment.
Industry leading paid parental leave - 26 weeks paid parental leave for primary carer and 4 weeks paid secondary carer.
Employee Assistance Program access for you & your immediate family.
Employee Recognition Programs and Service Awards.
Opportunity to join our mentoring programs.
Diversity, equity, and inclusion is close to our heart as a global business, you will have the opportunity to join the DEI council.
Career development opportunities available at home and abroad.
A safe work environment with a strong focus on "Go for Zero".
For more information this role, please contact Carla Treuer on 0497XXXXXX.
Aliaxis is proud to be an equal opportunity employer who welcomes candidates and employees from all backgrounds. We are committed to building and investing in a culture of belonging, where all our employees feel empowered, can be their true selves and are able to bring their best ideas forward and contribute to the company’s “Growth with Purpose” strategy.
For us, equity and belonging starts at the application step: whether it's offering flexibility in scheduling interviews, or ensuring a supportive and inclusive environment, we strive to remove barriers and create equal opportunities for all applicants. Should you have specific needs, please do not hesitate to let us know and we will do our best to accommodate.
Just a heads up – we are currently not accepting CVs from recruitment agencies. Thanks for your understanding and cooperation!
💡 Quick Summary
Seeking a career-building opportunity? The Customer Service Representative position is now open for candidates interested in the BPO Jobs sector. This role in Adelaide offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
