Customer Service Representative

Job Summary

Customer Support Executives

Responsibilities and Duties

1. Experience in handling US clients.

2. Should be able to handle outbound calls related to customers' requests, queries, and complaints.

3. Prepare basic daily reports.

4. Effective problem-solving skills like decision making, and time management.

5. Raise awareness of the campaign to the clients.

6. Should be fluent in English with excellent verbal & communication skills.

Key Skills

English, Customer Service, Microsoft Office, Client Management

Required Experience and Qualifications

Experience - 1- 4 years (Freshers can also apply)

Shift - US shift

Benefits

1. Paid Leaves

2. Training

3. Saturday & Sunday Off

4. Reference Bonuses

Job Types: Full-time, Regular / Permanent

Salary: ₹15,000.00 - ₹25,000.00 per month

Benefits:

Commuter assistance

Flexible schedule

Food allowance

Internet reimbursement

Leave encashment

Paid time off

Schedule:

Evening shift

Night shift

US shift

Supplemental Pay:

Commission pay

Overtime pay

Performance bonus

Quarterly bonus

Shift allowance

Yearly bonus