Job Description
Primary Responsibilities:
• Answer incoming calls in a timely and professional manner, responds to routine questions and takes complaints from the general public.
• Maintain professionalism at all times even during stressful phone interactions
• Properly log each call and ensure that the caller receives the correct information
• Must maintain specific knowledge of related computer software required to perform any role or task required for day-today operations relating to issuance of work orders and information request
• Must use prescribed telephone etiquette and follow customer service procedures; must be courteous to citizens and employees
• May be required to work overtime, weekends, holidays, and/or during declared emergencies
• Demonstrates a commitment to learning quickly and effectively applying knowledge
Required Skills:
Accurate keyboarding ability
Excellent Customer Service Skills and an interest in public service
Exceptional multi-tasking and organizational skills
Excellent written and verbal communication skills
• ONLY MUMBAI CANDIDATES CAN APPLY.
• HSC cleared and undergraduate can also apply.
Job Benefits & Perks
• Permanent WFH
• Mediclaim (Covers the Employee, Parents, Spouse & 2 kids from the first day of employment)
• Other Incentives based on performance
Interested candidates, please send your updated CV on akshaya.iyer@datamark.net or rahat.shaikh@datamark.net and you can call on +1365+1045.
About Company
DATAMARK, Inc. Founded in 1+8+ with the headquartered in El Paso, Texas. DATAMARK offers a wide range of BPO services, including omnichannel, multilingual contact center services, document lifecycle management, loyalty program management, and finance & accounting outsourcing.DATAMARK empowers Fortune 500 companies and large enterprises across various industries with the strategies, solutions, and workforce to streamline workflows, control risks and reduce costs. "Awarded as Best companies to work for by Zippia"
Please browse through our website www.datamark.net to know more about DATAMARK
• Answer incoming calls in a timely and professional manner, responds to routine questions and takes complaints from the general public.
• Maintain professionalism at all times even during stressful phone interactions
• Properly log each call and ensure that the caller receives the correct information
• Must maintain specific knowledge of related computer software required to perform any role or task required for day-today operations relating to issuance of work orders and information request
• Must use prescribed telephone etiquette and follow customer service procedures; must be courteous to citizens and employees
• May be required to work overtime, weekends, holidays, and/or during declared emergencies
• Demonstrates a commitment to learning quickly and effectively applying knowledge
Required Skills:
Accurate keyboarding ability
Excellent Customer Service Skills and an interest in public service
Exceptional multi-tasking and organizational skills
Excellent written and verbal communication skills
• ONLY MUMBAI CANDIDATES CAN APPLY.
• HSC cleared and undergraduate can also apply.
Job Benefits & Perks
• Permanent WFH
• Mediclaim (Covers the Employee, Parents, Spouse & 2 kids from the first day of employment)
• Other Incentives based on performance
Interested candidates, please send your updated CV on akshaya.iyer@datamark.net or rahat.shaikh@datamark.net and you can call on +1365+1045.
About Company
DATAMARK, Inc. Founded in 1+8+ with the headquartered in El Paso, Texas. DATAMARK offers a wide range of BPO services, including omnichannel, multilingual contact center services, document lifecycle management, loyalty program management, and finance & accounting outsourcing.DATAMARK empowers Fortune 500 companies and large enterprises across various industries with the strategies, solutions, and workforce to streamline workflows, control risks and reduce costs. "Awarded as Best companies to work for by Zippia"
Please browse through our website www.datamark.net to know more about DATAMARK
💡 Quick Summary
Seeking a career-building opportunity? The Customer Service Representative position is now open for candidates interested in the Customer Care Executive sector. This role in Anywhere offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care Executive is a plus.
