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Connecting the Dots


Support /Inbound International /BPO Contact Centre / Chandigarh & Mohali Location
Connecting the Dots • Sahibzada Ajit Singh Nagar, Punjab • via Foundit.in
5 days ago
₹2.5L–₹3.5L a year
Full–time
Apply directly on Foundit.in
Apply on Jobrapido.com
Job description
If you are interested in moving To Technical Support Process or are already working in it but looking for job change , please get in touch and we will be very happy to assist you. Call Sourabh @ 9779924404Graduates or BE/ B-Tech with basic Technical Trouble Shooting Skills can apply for International ProcessKEY RESPONSIBILITIES AND ACCOUNTABILITIESProvide online/offline support for Global Customer...
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The Elite Job


Customer Service Representative (BPO Voice / Non-Voice Process)
The Elite Job • Philippines • via The Elite Job
13 hours ago
$20–$30 an hour
Full–time and Part-time
No Degree Mentioned
Apply on The Elite Job
Job description
Job Title: Customer Service Representative (BPO Voice / Non-Voice Process)

Company Overview:

The Elite Job is a leading player in the Business Process Outsourcing (BPO) industry, dedicated to delivering top-notch services in both voice and non-voice processes. With a commitment to excellence and a focus on customer satisfaction, The Elite Job has established itself as a trusted partner for businesses across various sectors.

Job Description:

Are you a dynamic individual with excellent communication skills and a passion for providing exceptional customer service? The Elite Job invites you to join our team as a Customer Service Representative in our BPO Voice / Non-Voice Process division.

Key Responsibilities:
• Handle inbound and outbound customer inquiries via phone, email, and chat in a professional and efficient manner.
• * Provide accurate information about products, services, and company policies to customers.
• * Resolve customer issues and complaints promptly to ensure customer satisfaction.
• * Document and maintain detailed records of customer interactions and transactions.
• * Collaborate with team members to achieve individual and team targets.
• Required Skills:
• Excellent verbal and written communication skills in English.
• * Proven customer service experience in a BPO setting.
• * Ability to handle customer inquiries with empathy and professionalism.
• * Strong problem-solving skills and attention to detail.
• * Familiarity with CRM software and other customer service tools.
• * Flexibility to work in rotational shifts.
• Why Join The Elite Job?
• * Competitive salary and performance-based incentives.
• * Opportunities for career growth and advancement.
• * Positive and inclusive work environment.
• * Comprehensive training programs to enhance your skills.
• * Employee benefits, including health insurance and retirement plans.
• If you are ready to embark on a rewarding career with a leading BPO company, apply now and become a valuable part of The Elite Job family. Your dedication and talent will contribute to our continued success in delivering unparalleled customer service.