Job Description
As an International Voice Process representative, your role will involve handling customer queries over calls, providing timely resolutions, and ensuring excellent service delivery. You will be responsible for:
- Handling inbound/outbound international calls.
- Resolving customer queries and escalating complex issues.
- Maintaining call records and ensuring SLA adherence.
- Delivering high-quality customer service with clear communication.
To be eligible for this position, you should have:
- Minimum 6 months of experience in Voice Process (International preferred).
- Excellent English communication skills without Mother Tongue Influence (MTI) or Regional Tongue Influence (RTI).
- Education: Graduate / Undergraduate.
The company offers a competitive salary package of 30,000 CTC based on experience, along with benefits such as:
- 5.5 days of working, rotational shifts & offs.
- Cab facilities: Odd-hour cabs for females, 180/day allowance for males.
- Provident Fund.
Please note that the work location is in person. If you meet the qualifications and are interested in this full-time opportunity, you can directly contact the employer at +91 .,
- Handling inbound/outbound international calls.
- Resolving customer queries and escalating complex issues.
- Maintaining call records and ensuring SLA adherence.
- Delivering high-quality customer service with clear communication.
To be eligible for this position, you should have:
- Minimum 6 months of experience in Voice Process (International preferred).
- Excellent English communication skills without Mother Tongue Influence (MTI) or Regional Tongue Influence (RTI).
- Education: Graduate / Undergraduate.
The company offers a competitive salary package of 30,000 CTC based on experience, along with benefits such as:
- 5.5 days of working, rotational shifts & offs.
- Cab facilities: Odd-hour cabs for females, 180/day allowance for males.
- Provident Fund.
Please note that the work location is in person. If you meet the qualifications and are interested in this full-time opportunity, you can directly contact the employer at +91 .,
💡 Quick Summary
Seeking a career-building opportunity? The Customer Service Representative (CSR) position is now open for candidates interested in the Back Office Jobs sector. This role in Jaipur offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Back Office Jobs is a plus.
