Job Description
Job description
As part of the International Voice Process team, your role will involve handling customer queries through inbound and outbound calls, ensuring timely resolutions, and maintaining a high standard of service delivery.
Key Responsibilities:
- Handle inbound and outbound international calls effectively.
- Resolve customer queries while also escalating complex issues as needed.
- Maintain detailed call records and ensure adherence to service level agreements.
- Provide high-quality customer service with clear and effective communication.
Qualifications Required:
- Minimum of 6 months of experience in Voice Process, with preference given to those with international experience.
- Proficiency in English communication without Mother Tongue Influence (MTI) or Regional Tongue Influence (RTI).
- Educational qualification of Graduate or Undergraduate level.
Additional Company Details:
The company offers a competitive salary package of 30,000 CTC, based on your experience level. You will be working full-time with a 5.5-day work week, including rotational shifts and offs. Transportation facilities include odd-hour cabs for females and a daily allowance of 180/day for males. Provident Fund benefits are also provided.
Please note that the work location is in-person, and the job type is Full-time.
If you are passionate about providing exceptional customer service and meet the qualifications mentioned above, we encourage you to apply for this exciting opportunity.,
As part of the International Voice Process team, your role will involve handling customer queries through inbound and outbound calls, ensuring timely resolutions, and maintaining a high standard of service delivery.
Key Responsibilities:
- Handle inbound and outbound international calls effectively.
- Resolve customer queries while also escalating complex issues as needed.
- Maintain detailed call records and ensure adherence to service level agreements.
- Provide high-quality customer service with clear and effective communication.
Qualifications Required:
- Minimum of 6 months of experience in Voice Process, with preference given to those with international experience.
- Proficiency in English communication without Mother Tongue Influence (MTI) or Regional Tongue Influence (RTI).
- Educational qualification of Graduate or Undergraduate level.
Additional Company Details:
The company offers a competitive salary package of 30,000 CTC, based on your experience level. You will be working full-time with a 5.5-day work week, including rotational shifts and offs. Transportation facilities include odd-hour cabs for females and a daily allowance of 180/day for males. Provident Fund benefits are also provided.
Please note that the work location is in-person, and the job type is Full-time.
If you are passionate about providing exceptional customer service and meet the qualifications mentioned above, we encourage you to apply for this exciting opportunity.,
💡 Quick Summary
Seeking a career-building opportunity? The Customer Service Representative (CSR) position is now open for candidates interested in the Work from home Jobs sector. This role in Jaipur offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Work from home Jobs is a plus.
