Customer Service Representative

WOW Recruitment are seeking a friendly, motivated customer service representative to join our client's dynamic, sociable team. The successful candidate will play a key role in providing exceptional customer service and support to their clients.

Benefits

Young friendly team

Weekly Bonuses - Annually the team are averaging an extra $20,000 per year!

Frequent Salary reviews, up to $5,000 per annum

Uber Eats Fridays

Monthly lunches

Hybrid role

Modern, spacious office space

About the role:

Respond to inbound and outbound customer inquiries on the phone, along with email inquiries

Maintain accurate records of customer interactions and transactions

Meet and exceed customer service performance targets and standards

Foster positive relationships with customers, ensuring their satisfaction and loyalty

Continuously improve knowledge of products and services to better serve customers

Follow established procedures and guidelines to ensure efficient and effective call handling

Collaborate with other team members to achieve common goals

About you:

Excellent verbal and written communication skills

Phone based experience preferred but not essential

Confident and well-mannered

Strong interpersonal and customer service skills

Technically minded to be able to provide in depth assistance

Good organisational and time management skills

Ability to learn quickly and adapt to change

Positive and friendly attitude

Strong team player

If you are seeking a full time, rewarding role in a supportive and friendly environment, we would love to hear from you. This is an excellent opportunity to grow and develop your career in the customer service industry. Apply now or contact Caitlin for more information at Caitlin@wowrecruitment.com.au or 02 8320 0683