Customer Service Representative | India

💰 ₹50,400 - ₹80,640 (Est.) 📍 Chennai

Job Description

Job details
No matching job preferences
Job type
Fresher
Shift and schedule
Rotational shift
US shift
Full Job Description
About Us

Sitel India Pvt Ltd

SITEL is;
World€™s Leading BPO.
Handle 3 million contacts every day.
60000 Employees Worldwide.
145 centers in 27 countries.
350 clients
36 languages
Rated No.1 Contact Center Globally by the Black Book of Outsourcing, 2nd time in a row

Job Summary

Answer inbound calls within the guidelines/goals established by the client and management. Consistently archives call quality goals in order to meet client and customer satisfaction goals.

Primary Job Responsibilities

Greetings from SITEL!!

SITEL is hiring for International Technical Support Voice Process.

Job Details:

1. Age: 18 years to 35 years

2. Minimum Qualification Intermediate (or +2 equivalent).

3. Maximum Qualification Graduates (Undergrads can be considered but should not be regular college students)

4. Experience Any Under Grad or Graduate Freshers.

5. Communication skills: Exceptional Spoken skills in English

6. Shifts: Rotational shifts (Should be comfortable to work in all shifts)

Salary: As per Market Standards

Note: Any candidate applying for this position should be okay to work from the office.

Experience: Any Under Grad/Graduate Freshers can apply.

Job Profile:

1. International Voice (Technical Support)
Responsibility: Provide Technical Support to International Customers
Shift Timings: Should be flexible to work in US Rotational Shifts.
Desired Skills: Need Excellent Communication skills in English.
Must-Havestrong Technical Knowledge (Hardware, Software, and networking Concepts)
Working Days: 5 days working
Weekly Offs: 2 Week Offs(Rotational and Split)
Transport: Home Pickup and Home Drop.
Rounds of Interview: JAM, HR, Voice and Accent, Tech Test, Operations Round.

All Interviews will happen over telephonic or Skype.

Note: Any candidate applying for this position should be okay to work from the office.

The selected candidates should be able to join ASAP and have all documents handy for background verification.

You can refer your friends too!!!

Education

High school diploma or equivalent

Experience Target
Call Center experience a plus

Customer Service Representative - India - Chennai

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💡 Quick Summary

Seeking a career-building opportunity? The Customer Service Representative | India position is now open for candidates interested in the MIS Executive sector. This role in Chennai offers a professional environment and growth potential.

Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in MIS Executive is a plus.

Sponsored

Job Details

Company Name: Foundever

Frequently Asked Questions

Click the Apply Now button on this page, login or register for free on CallCenterJob.co.in, fill in your name, mobile number, city, and experience, then submit your application. The recruiter will contact you directly.
The expected salary for Customer Service Representative | India in Chennai is ₹50,400 - ₹80,640 (Est.) per month. Actual compensation may vary based on experience and negotiation.
No, Customer Service Representative | India is an on-site position based in Chennai. Candidates must be able to commute or relocate to this location.
Basic communication skills, a proactive attitude, and the ability to work in a team are required for Customer Service Representative | India. Previous experience in MIS Executive is a plus. Freshers may also apply depending on the employer's requirements.
Yes, CallCenterJob.co.in is completely free for job seekers. Never pay money to apply for any job. If anyone asks for payment to process your application, report it immediately using the "Report this Job" button.

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