Job Description
ob detailsAbout company
skills in English-Verbal.Excellent Understanding about customer service.Comfortable for Rotational offs.Should be comfortable working for Night Shift as per US
Shifts: Day- Night Shift
0 - 4 Years
1 Vacancy
Not disclosed
Jaipur
Key skills
BPOCustomer Service RepresentativeVoice processTender preparationFinancial accountingReport writingUS processService qualityCRMRecruitment
Job description
What you’ll do
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Customer Service Representative(Us Process)
Job Name: Customer Service Representative (Us Process)
Job Role: CSR
Industry: CRM/ BPO/ KPO
Job Location: Udaipur/ Jaipur (Rajasthan)
Shifts: Day- Night Shift
Process: Voice - Non Voice Process
Experience: 0 - 4 year
Salary: Best in the Industry
Education: MBA/ BBM/ B.Tech
Description: identifying and establishing a new business. organizing sales visits. liaising with existing clients. preparing tenders, proposals and quotations. providing pre-sales and post-sales support. negotiating contracts, terms and conditions. reviewing cost and sales performance. writing reports and sales literature. providing product education and advice. attending trade exhibitions, conferences and meetings. ensuring that sales targets are met. Attracts potential customers by answering product and service questions; suggesting information about other products and services. Opens customer accounts by recording account information. Maintains customer records by updating account information. Resolves product or service problems by clarifying the customer& complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. Maintains financial accounts by processing customer adjustments. Recommends potential products or services to management by collecting customer information and analyzing customer needs. Prepares product or service reports by collecting and analyzing customer information. Contributes to team effort by accomplishing related results as needed. Need to have Excellent comm. skills in English-Verbal.Excellent Understanding about customer service.Comfortable for Rotational offs.Should be comfortable working for Night Shift as per US. A Customer Service Representative must have Excellent verbal, written and listening skills. Should have good command over Grammar and Fluency in English.Should not have any MTI while conversing details of several functions to provide quality service.Good knowledge of computers.Ability to Write/ type messages to ensure professional tone.
skills in English-Verbal.Excellent Understanding about customer service.Comfortable for Rotational offs.Should be comfortable working for Night Shift as per US
Shifts: Day- Night Shift
0 - 4 Years
1 Vacancy
Not disclosed
Jaipur
Key skills
BPOCustomer Service RepresentativeVoice processTender preparationFinancial accountingReport writingUS processService qualityCRMRecruitment
Job description
What you’ll do
Sign in to see a Google map built for you.
Customer Service Representative(Us Process)
Job Name: Customer Service Representative (Us Process)
Job Role: CSR
Industry: CRM/ BPO/ KPO
Job Location: Udaipur/ Jaipur (Rajasthan)
Shifts: Day- Night Shift
Process: Voice - Non Voice Process
Experience: 0 - 4 year
Salary: Best in the Industry
Education: MBA/ BBM/ B.Tech
Description: identifying and establishing a new business. organizing sales visits. liaising with existing clients. preparing tenders, proposals and quotations. providing pre-sales and post-sales support. negotiating contracts, terms and conditions. reviewing cost and sales performance. writing reports and sales literature. providing product education and advice. attending trade exhibitions, conferences and meetings. ensuring that sales targets are met. Attracts potential customers by answering product and service questions; suggesting information about other products and services. Opens customer accounts by recording account information. Maintains customer records by updating account information. Resolves product or service problems by clarifying the customer& complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. Maintains financial accounts by processing customer adjustments. Recommends potential products or services to management by collecting customer information and analyzing customer needs. Prepares product or service reports by collecting and analyzing customer information. Contributes to team effort by accomplishing related results as needed. Need to have Excellent comm. skills in English-Verbal.Excellent Understanding about customer service.Comfortable for Rotational offs.Should be comfortable working for Night Shift as per US. A Customer Service Representative must have Excellent verbal, written and listening skills. Should have good command over Grammar and Fluency in English.Should not have any MTI while conversing details of several functions to provide quality service.Good knowledge of computers.Ability to Write/ type messages to ensure professional tone.
💡 Quick Summary
Seeking a career-building opportunity? The Customer Service Representative position is now open for candidates interested in the BPO Jobs sector. This role in Jaipur offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.