Job Description
International Chat Operations – Customer Care – Customer Operations Responsibilities - Review customer service notes - Check status of services on account - Take appropriate steps to resolve customer's problems - Troubleshoot technical issues related to customer’s services - Communicate effectively and close the loop with clients in case of observations - Update status in internal as well as client tools - Meet process expectations with high quality standards and adherence to SLAs Minimum Qualifications - Graduate either Fresher/Experienced OR Undergraduate with a minimum of 1 year of experience - Good communication and interpersonal skills - Ability to quickly and efficiently assimilate process knowledge - Professional in conduct/behavior, appearance and communication - Understanding of web technology and cable setup - Reliability in terms of attendance and timing - Flexible for 24x7 shifts - Should not have any commitments – part time courses, tuitions, etc. that hamper work performance Preferred Qualifications - Basic knowledge of excel - Experience in troubleshooting related process - Ability to analyze information and evaluate results to choose the best solution and solve problems - Good documentation skills Salary :- Up to 25 CTC Share Resume at 75++810837
💡 Quick Summary
Seeking a career-building opportunity? The Customer Service Representative position is now open for candidates interested in the Bank Jobs sector. This role in Jaipur offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.