Job Description
We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service and support. Your primary responsibility will be to assist customers with inquiries, resolve issues, and promote our products and services through effective communication. A strong emphasis on in-person / phone etiquette and customer satisfaction is essential.
Responsibilities
Respond promptly to customer inquiries via in-person, phone or email.
Provide accurate information about products and services to customers.
Assist customers in troubleshooting issues and resolving complaints effectively.
Maintain detailed records of customer interactions and transactions through data entry.
Collaborate with team members to enhance the overall customer experience.
Follow up with customers to ensure their needs have been met satisfactorily.
Stay informed about product updates and company policies to provide accurate information.
Requirements
Proven experience in a customer service role is preferred.
Strong communication skills with the ability to convey information clearly and effectively.
Excellent in-person / phone etiquette and interpersonal skills.
Familiarity with data entry processes and basic computer skills.
A positive attitude with a commitment to providing outstanding customer service.
Join us in delivering exceptional service that makes a difference!
Job Types: Full-time, Permanent
Pay: $18.00-$20.00 per hour
Expected hours: 40 – 44 per week
Additional pay:
Overtime pay
Benefits:
Company pension
Dental care
Extended health care
On-site parking
Schedule:
Monday to Friday
Weekends as needed
Education:
Secondary School (preferred)
Experience:
Customer service: 1 year (preferred)
Work Location: In person
Responsibilities
Respond promptly to customer inquiries via in-person, phone or email.
Provide accurate information about products and services to customers.
Assist customers in troubleshooting issues and resolving complaints effectively.
Maintain detailed records of customer interactions and transactions through data entry.
Collaborate with team members to enhance the overall customer experience.
Follow up with customers to ensure their needs have been met satisfactorily.
Stay informed about product updates and company policies to provide accurate information.
Requirements
Proven experience in a customer service role is preferred.
Strong communication skills with the ability to convey information clearly and effectively.
Excellent in-person / phone etiquette and interpersonal skills.
Familiarity with data entry processes and basic computer skills.
A positive attitude with a commitment to providing outstanding customer service.
Join us in delivering exceptional service that makes a difference!
Job Types: Full-time, Permanent
Pay: $18.00-$20.00 per hour
Expected hours: 40 – 44 per week
Additional pay:
Overtime pay
Benefits:
Company pension
Dental care
Extended health care
On-site parking
Schedule:
Monday to Friday
Weekends as needed
Education:
Secondary School (preferred)
Experience:
Customer service: 1 year (preferred)
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Customer Service Representative position is now open for candidates interested in the Data Entry Jobs sector. This role in Leamington offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Data Entry Jobs is a plus.
