Job Description
Job details
No matching job preferences
Salary
₹2,00,000 - ₹4,00,000 a year
Job type
Full-time
Regular / Permanent
Shift and schedule
Night shift
Rotational shift
US shift
Benefits & Perks
Provident Fund, Health insurance, Commuter assistance
Qualifications
Bachelor's (Preferred)
Benefits
Pulled from the full job description
Commuter assistance
Health insurance
Provident Fund
Full Job Description
JOB DESCRIPTION: VERIZON
WLS VOICE: PUNE
Tech Mahindra is Hiring Candidates who have international BPO Experience - Voice Process for our US client.
Roles and Responsibilities:
· Resolving device issues using troubleshooting techniques and providing clear and concise information.
· Reviewing account information and answering questions about billing or services.
Desired Candidate Profile: Minimum 1 year of International voice experience in Customer service (Billing) [ Basic Technical & Sales] candidates are Preferred
· In Billing (Understanding of recurring bills, Billing cycle Changes, Due date, Prorate charges, Auto-Pay & Surcharges, Service charges, and taxes)
· Experience resolving customer issues, billing, and/or handling product Q&A.
· Interest in learning new technologies.
· Experience promoting and/or selling products and services.
· Demonstrated communication skills.
· The clarity in thought process (Able to articulate his/ her thought)
· Ability to handle tough situations with customers.
· Strong ability to multitask and take fast decisions independently.
· Willing to work in a 247 environment (Rotational shifts/5 Days a week).
· Customer Centric & Logical Thinking & Need to be Enough Spontaneous
· Ensure Timely & Professional Responses to all Queries.
Perks and Benefits
· Cab Facility both ways [ Pick up and drop within Transport radius]
· Immense Growth Opportunities
EXPEREINCE: 1yr of International Voice.
SALARY: 4LPA Max.
Rotational Shifts/Night Shifts.
''IMMEDIATE JOINERS ONLY''
Job Types: Full-time, Regular / Permanent
Salary: ₹200,000.00 - ₹400,000.00 per year
Benefits:
Health insurance
Provident Fund
Schedule:
Night shift
Rotational shift
US shift
Supplemental pay types:
Overtime pay
Shift allowance
Ability to commute/relocate:
Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Education:
Bachelor's (Preferred)
Speak with the employer
++1
Application Deadline: 01/06/2026
Hiring Insights
Hiring 10+ candidates for this role
No matching job preferences
Salary
₹2,00,000 - ₹4,00,000 a year
Job type
Full-time
Regular / Permanent
Shift and schedule
Night shift
Rotational shift
US shift
Benefits & Perks
Provident Fund, Health insurance, Commuter assistance
Qualifications
Bachelor's (Preferred)
Benefits
Pulled from the full job description
Commuter assistance
Health insurance
Provident Fund
Full Job Description
JOB DESCRIPTION: VERIZON
WLS VOICE: PUNE
Tech Mahindra is Hiring Candidates who have international BPO Experience - Voice Process for our US client.
Roles and Responsibilities:
· Resolving device issues using troubleshooting techniques and providing clear and concise information.
· Reviewing account information and answering questions about billing or services.
Desired Candidate Profile: Minimum 1 year of International voice experience in Customer service (Billing) [ Basic Technical & Sales] candidates are Preferred
· In Billing (Understanding of recurring bills, Billing cycle Changes, Due date, Prorate charges, Auto-Pay & Surcharges, Service charges, and taxes)
· Experience resolving customer issues, billing, and/or handling product Q&A.
· Interest in learning new technologies.
· Experience promoting and/or selling products and services.
· Demonstrated communication skills.
· The clarity in thought process (Able to articulate his/ her thought)
· Ability to handle tough situations with customers.
· Strong ability to multitask and take fast decisions independently.
· Willing to work in a 247 environment (Rotational shifts/5 Days a week).
· Customer Centric & Logical Thinking & Need to be Enough Spontaneous
· Ensure Timely & Professional Responses to all Queries.
Perks and Benefits
· Cab Facility both ways [ Pick up and drop within Transport radius]
· Immense Growth Opportunities
EXPEREINCE: 1yr of International Voice.
SALARY: 4LPA Max.
Rotational Shifts/Night Shifts.
''IMMEDIATE JOINERS ONLY''
Job Types: Full-time, Regular / Permanent
Salary: ₹200,000.00 - ₹400,000.00 per year
Benefits:
Health insurance
Provident Fund
Schedule:
Night shift
Rotational shift
US shift
Supplemental pay types:
Overtime pay
Shift allowance
Ability to commute/relocate:
Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Education:
Bachelor's (Preferred)
Speak with the employer
++1
Application Deadline: 01/06/2026
Hiring Insights
Hiring 10+ candidates for this role
💡 Quick Summary
Seeking a career-building opportunity? The Customer Service Representative position is now open for candidates interested in the MIS Executive sector. This role in Pune offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in MIS Executive is a plus.
