Job Description
Become a vital part of our team at Citizens State Bank as a Customer Service Representative / Team Lead and help us achieve excellence and growth at our Hudson office. This individual will lead a dynamic team, foster strong customer relationships, and contribute to our success in a friendly, community-driven environment.
Key Responsibilities:
• Lead and motivate customer service staff
• Train the team to effectively promote and sell bank products
• Perform customer service tasks for a smooth banking experience
• Provide back-up for opening and closing deposit accounts
Qualifications
• Excellent communication skills
• Customer Service and Customer Satisfaction expertise
• Strong leadership and team focus abilities
• Problem-solving and conflict resolution skills
• Attention to detail and organizational skills
• Knowledge of banking operations and products is a plus
💡 Quick Summary
Seeking a career-building opportunity? The Customer Service Representative | Team Lead position is now open for candidates interested in the Bank Jobs sector. This role in Hudson offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
